Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Product Analyst

Company: CI Financial Corp.

Location: Chicago, IL

Posted Aug 19, 2025

Demonstrated expertise and certifications in Salesforce or willingness to obtain administrator/consultative certification within 90 days.

Registered Nurse

Company: Oak Street Health

Location: Oak Park, IL

Posted Aug 19, 2025

Active Registered Nurse (RN) Licensure in good standing with the applicable state. Qualified applicants with arrest or conviction records will be considered for…

CDL-A Truck Driver - Regional OTR - No Touch Freight

Company: G&D Integrated

Location: Chicago, IL

Posted Aug 19, 2025

Company drivers earn up to $105,000 per year. G&D Integrated is now hiring Class A CDL Truck Drivers in the Joliet, IL area for *Regional OTR routes* that get…

Extrusion Process Technician-Nights

Company: Pactiv Evergreen

Location: Bedford Park, IL

Posted Aug 19, 2025

Two or four year technical degree or certification. Good understanding of mechanical and electrical principles and applications. 3-day weekend every other week.

Truck Driver

Company: Atlas Toyota Material Handling, LLC

Location: Bedford Park, IL

Posted Aug 19, 2025

Hold a valid CDL-A license with a clean driving record. Experience and certification in the operation of forklifts and aerial lift equipment.

Senior Manager, Software Engineering, Back End

Company: Capital One

Location: Chicago, IL

Posted Aug 19, 2025

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and…

Manager Employee Communications

Company: CME Group

Location: Chicago, IL

Posted Aug 19, 2025

Developing and executing communications strategies to support corporate strategy and assist business division heads in driving alignment and achieving results.

Associate, Marketing & Graphic Design

Company: Momento

Location: Chicago, IL

Posted Aug 19, 2025

Manage relationships and workloads of our graphic design and video contractors. Create a social media strategy and execute on that strategy.

Senior Lead AI Engineer (Foundation Model Hosting)

Company: Capital One

Location: Chicago, IL

Posted Aug 19, 2025

Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency,…

Lead Software Engineer, Back End ( Java, AWS)

Company: Capital One

Location: Chicago, IL

Posted Aug 19, 2025

As a lead of the engineering team, you will define business requirements, conduct technical design discussions, and lead the way implementing complex solutions…

CDL-A Truck Driver - Regional OTR

Company: G&D Integrated

Location: Chicago, IL

Posted Aug 19, 2025

Company drivers earn up to $105,000 per year. G&D Integrated is now hiring Class A CDL Truck Drivers in the Joliet, IL area for *Regional OTR routes* that get…

NewsNation Senior Graphic Designer

Company: Nexstar Broadcasting

Location: Chicago, IL

Posted Aug 19, 2025

Duties such as photography, photo editing, print design, large format design, environmental design, projection map design web design, social media design, on…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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