Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Sr Analyst, Strategic Sourcing

Company: PayPal

Location: Chicago, IL

Posted Aug 19, 2025

We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account…

Project Manager, Applied Research & Evaluation (Remote)

Company: Susan G. Komen

Location: Chicago, IL

Posted Aug 19, 2025

PMP or similar project management certification from a reputable source (e.g.: PIMI) is highly encouraged / preferred. Bi-weekly work from home stipend.

Marketing Operations Analyst

Company: Culture Amp

Location: Chicago, IL

Posted Aug 18, 2025

Troubleshoot sync issues, configure API connections, manage field mapping, and collaborate with cross-functional teams to ensure tools work together effectively…

Seasonal Call Center Representative

Company: SURESTAFF LLC

Location: Bolingbrook, IL

Posted Aug 18, 2025

The Seasonal Call Center Representative provides customer-centric assistance via phone calls, email, or live chat interactions.

Temporary Online Program Manager

Company: The University of Chicago

Location: Chicago, IL

Posted Aug 18, 2025

Coordinate and support all technical aspects of live Zoom sessions including scheduling, facilitation, breakout room management, and troubleshooting.

Director of Marketing & Events

Company: The University of Chicago

Location: Chicago, IL

Posted Aug 18, 2025

Experience developing and implementing integrated marketing strategies, including digital, print, and social media components.

Day Porter

Company: Clear Investment Group

Location: Chicago, IL

Posted Aug 18, 2025

Reporting major issues (plumbing leaks, electrical hazards, appliance failures) to the maintenance team. Knowledge of basic tools (screwdriver, pliers, plunger,…

Plan-to-Fulfill Reporting & Analytics Analyst

Company: Mars

Location: Chicago, IL

Posted Aug 18, 2025

Partner with technical teams to align data model objects with appropriate technical objects in SAP. Bachelor's degree in a relevant business function or…

Business Analyst II

Company: Elevance Health

Location: Chicago, IL

Posted Aug 19, 2025

BA/PO/PMO certification is a plus. Works with programming staff to ensure requirements will be incorporated into system design and testing.

Sous Chef

Company: Perry's Steakhouse and Grille

Location: Oak Brook, IL

Posted Aug 18, 2025

Responsible for accurate creation and presentation of all food items served to guests. Manage back of house labor, meeting Perry’s goals and guest requirements.

BUSINESS ANALYST - CHI

Company: Alexander Group

Location: Chicago, IL

Posted Aug 19, 2025

Conduct data analysis including basic statistical analysis. The Business Analyst career track includes promotion to Associate Consultant to Management…

Sr Software Engineer – Frontend (Chicago, IL)

Company: HERE Technologies

Location: Chicago, IL

Posted Aug 19, 2025

Contribute to technical design and architecture discussions. Experience with state management libraries like NgRx or Redux.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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