Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Senior Network Analyst - Security and Compliance

Company: Illinois Municipal Retirement Fund (IMRF)

Location: Oak Brook, IL

Posted Aug 18, 2025

Lead cybersecurity projects and POCs with the upgrades and implementation of new security tools and technologies. 35-hour base work week, Monday-Friday.

Accountant

Company: CBRE

Location: Chicago, IL

Posted Aug 18, 2025

Record and organize incoming cash transactions, making sure it aligns with financial records. A comprehensive understanding of a range of processes, procedures,…

PR and Influence Manager

Company: Mars

Location: Chicago, IL

Posted Aug 18, 2025

Discuss contracts with influencers and agents to ensure we are paying a fair price, benchmarked against previous campaigns for consistency.

Associate Information Security Analyst

Company: Beyond Finance

Location: Chicago, IL

Posted Aug 18, 2025

A minimum of 2 years of experience in a cybersecurity or IT role, or a recent college graduate with a degree in a relevant field.

HVAC Commercial/Industrial Services Sales Representative

Company: Admiral Heating and Ventilating

Location: Hillside, IL

Posted Aug 18, 2025

Valid driver’s license and reliable transportation. Identify and pursue new PMA (preventative maintenance agreement) opportunities with facility managers,…

Staff Accountant

Company: Instone

Location: Alsip, IL

Posted Aug 18, 2025

Manage *cash application* for customer payments. The Staff Accountant will play a crucial role in maintaining accurate financial records and ensuring compliance…

PAINTER

Company: Cook County Health & Hospitals System

Location: Chicago, IL

Posted Aug 18, 2025

A copy of a valid State ID Card or Driver’s License which identifies the holder of the ID as a Veteran, may also be attached to the application at time of…

Patient Entry Team Member

Company: Chicago Cosmetic Surgery and Dermatology

Location: Chicago, IL

Posted Aug 18, 2025

Scans driver's license/photo identification and both sides of insurance card(s), verify current information on file is accurate and up-to-date.

Drain Cleaner

Company: All City Environmental Services

Location: Chicago, IL

Posted Aug 18, 2025

Valid driver’s license with a clean driving record. This hands-on role uses tools like hydro jetters, mechanical drain cleaners, and video inspection equipment…

Janitorial / Housekeeping - 1st Shift - Chicago Racine

Company: OSI - Chicago (R)

Location: Chicago, IL

Posted Aug 18, 2025

Clean (and stock for paper and plastic products) kitchens and labs, bathrooms, locker rooms, break rooms, entry ways and hall ways, laundry and frock rooms, and…

Senior Business / Product Analyst

Company: Ryan Specialty

Location: Chicago, IL

Posted Aug 18, 2025

Heavily engaged in understanding and driving the required functionality of our digital distribution platforms as well as other peripheral systems.

Security Guard

Company: Brookdale Senior Living Inc.

Location: Chicago, IL

Posted Aug 18, 2025

Transportation of residents, associate must have a valid driver’s license. Responds to questions, directs calls, or takes messages as appropriate.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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