Strong Customer Service Skills Jobs in Chicago, IL

81,511 open positions · Updated daily

Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Senior Network Analyst - Security and Compliance

Company: Illinois Municipal Retirement Fund (IMRF)

Location: Oak Brook, IL

Posted Aug 18, 2025

Lead cybersecurity projects and POCs with the upgrades and implementation of new security tools and technologies. 35-hour base work week, Monday-Friday.

Accountant

Company: CBRE

Location: Chicago, IL

Posted Aug 18, 2025

Record and organize incoming cash transactions, making sure it aligns with financial records. A comprehensive understanding of a range of processes, procedures,…

PR and Influence Manager

Company: Mars

Location: Chicago, IL

Posted Aug 18, 2025

Discuss contracts with influencers and agents to ensure we are paying a fair price, benchmarked against previous campaigns for consistency.

Associate Information Security Analyst

Company: Beyond Finance

Location: Chicago, IL

Posted Aug 18, 2025

A minimum of 2 years of experience in a cybersecurity or IT role, or a recent college graduate with a degree in a relevant field.

HVAC Commercial/Industrial Services Sales Representative

Company: Admiral Heating and Ventilating

Location: Hillside, IL

Posted Aug 18, 2025

Valid driver’s license and reliable transportation. Identify and pursue new PMA (preventative maintenance agreement) opportunities with facility managers,…

Staff Accountant

Company: Instone

Location: Alsip, IL

Posted Aug 18, 2025

Manage *cash application* for customer payments. The Staff Accountant will play a crucial role in maintaining accurate financial records and ensuring compliance…

PAINTER

Company: Cook County Health & Hospitals System

Location: Chicago, IL

Posted Aug 18, 2025

A copy of a valid State ID Card or Driver’s License which identifies the holder of the ID as a Veteran, may also be attached to the application at time of…

Patient Entry Team Member

Company: Chicago Cosmetic Surgery and Dermatology

Location: Chicago, IL

Posted Aug 18, 2025

Scans driver's license/photo identification and both sides of insurance card(s), verify current information on file is accurate and up-to-date.

Drain Cleaner

Company: All City Environmental Services

Location: Chicago, IL

Posted Aug 18, 2025

Valid driver’s license with a clean driving record. This hands-on role uses tools like hydro jetters, mechanical drain cleaners, and video inspection equipment…

Janitorial / Housekeeping - 1st Shift - Chicago Racine

Company: OSI - Chicago (R)

Location: Chicago, IL

Posted Aug 18, 2025

Clean (and stock for paper and plastic products) kitchens and labs, bathrooms, locker rooms, break rooms, entry ways and hall ways, laundry and frock rooms, and…

Senior Business / Product Analyst

Company: Ryan Specialty

Location: Chicago, IL

Posted Aug 18, 2025

Heavily engaged in understanding and driving the required functionality of our digital distribution platforms as well as other peripheral systems.

Security Guard

Company: Brookdale Senior Living Inc.

Location: Chicago, IL

Posted Aug 18, 2025

Transportation of residents, associate must have a valid driver’s license. Responds to questions, directs calls, or takes messages as appropriate.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

Related Pages