Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Retail Sales Associate / Design Associate (Home Furnishings)

Company: Room & Board

Location: Chicago, IL

Posted Aug 14, 2025

2+ years of experience working in a customer-centric, fashion/design savvy retail environment with a passion for design and engaging with customers on the…

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dental insurance health insurance relocation assistance

Clinical Associates - Developmental and Behavioral Pediatrics

Company: The University of Chicago

Location: Chicago, Illinois

Posted Aug 14, 2025

View Details Apply on healthecareers.com

Ambulatory RN 2 - OB-GYN - Part-time with Benefits!

Company: Rush University Medical Center

Location: Chicago, IL

Posted Aug 14, 2025

Current license and credentials by the state they are assigned. 6.Utilizes evidence-based ambulatory care nursing interventions during clinical visits,…

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Registered Nurse, Plastic Surgery Clinic

Company: Loyola University Health System

Location: Oakbrook Terrace, IL

Posted Aug 14, 2025

Certification reimbursement (up to 1 certification). Develops and implements individualized care plans based on these assessments.

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Commercial Roofing Field Supervisor- Villa Park, IL

Company: NATIONS ROOF LLC

Location: Villa Park, IL

Posted Aug 14, 2025

Requires a valid driver’s license and insurable driving record. Oversee field staff and/or sub-contractor(s), assisting with crew leadership, as required.

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Welder

Company: PGNA INC

Location: Niles, IL

Posted Aug 14, 2025

The Group is close to its customers, on a global basis, through continuous technical assistance and support from the design phase to the installation and start-…

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Sr. InfoSec Governance Analyst - Hybrid

Company: Alliant Credit Union

Location: Chicago, IL

Posted Aug 14, 2025

Associate Degree - Information Security or Related field - Minimum. Ensures compliance with all applicable state and federal laws, company procedures and…

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Electrician

Company: Lightology LLC

Location: Chicago, IL

Posted Aug 14, 2025

Ability to use electrical and hand tools (e.g. wire strippers, voltmeter etc.) and electrical drawings and blueprints. Minimum 3 years of electrical experience.

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Welder

Company: Piovan

Location: Niles, IL

Posted Aug 14, 2025

The Group is close to its customers, on a global basis, through continuous technical assistance and support from the design phase to the installation and start-…

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Data Analyst

Company: CDW

Location: Chicago, IL

Posted Aug 14, 2025

Demonstrated ability to critically evaluate information, identify risks and opportunities, while possessing creative problem-solving skills with an…

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Public Safety Officer I - Armed (On-Call, 1st Shift)

Company: Advocate Aurora Health

Location: Park Ridge, IL

Posted Aug 14, 2025

A valid driver’s license issued by the Division of Motor Vehicle. Responds to service calls, such as combative or threatening patients or visitors and team…

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Practice Architect, AI, Google Cloud

Company: Google

Location: Chicago, IL

Posted Aug 14, 2025

You will orchestrate across numerous contributing teams including solutions, services, partners, product engineering, marketing, and GTM stakeholder…

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Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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