Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Anthropologie Sales Associate

Company: Anthropologie

Location: Chicago, IL

Posted Aug 13, 2025

A Sales Associate contributes to driving sales through providing a genuine and unique experience to each customer.

ETL Analyst/Data Scientist

Company: UChicago Medicine

Location: Chicago, IL

Posted Aug 13, 2025

Working with both internal and external stakeholders, the ETL Analyst/Data Scientist will design and deliver data models, data structures, and informatics…

Public Safety Officer I - Armed (Full Time, 3rd Shift)

Company: Advocate Aurora Health

Location: Chicago, IL

Posted Aug 13, 2025

A valid driver’s license issued by the Division of Motor Vehicle. Responds to service calls, such as combative or threatening patients or visitors and team…

Pre/Post-Op Clinical Nurse

Company: Northwestern Medicine

Location: Chicago, IL

Posted Aug 13, 2025

Current State of Illinois, Registered Professional Nurse license. Advances clinical expertise, as demonstrated through pursuit of informal and formal continuing…

IMH Public Safety Officer

Company: UChicago Medicine

Location: Chicago, IL

Posted Aug 13, 2025

Hazards of the role include mechanical, electrical, chemical, biohazards, sharps, and radiation. Under general supervision, the Armed Public Safety Officer…

Information Security Risk Analyst - Intermediate

Company: UChicago Medicine

Location: Chicago, IL

Posted Aug 13, 2025

Enhance the organization’s cybersecurity awareness and training efforts by communicating risk insights to technical and non-technical audiences.

Task Force Executive Chef

Company: Hyatt Lodge Oak Brook

Location: Oak Brook, IL

Posted Aug 13, 2025

College degree or certification in culinary field/hospitality field preferred. 4+ years kitchen management experience.

Staff Accountant-Onsite

Company: Ignite Medical Resorts

Location: Park Ridge, IL

Posted Aug 13, 2025

Assist with year-end including gathering information for the completion of the annual financial statement reviews, Medicare and Medicaid cost reports and tax…

RN Triage - Primary Care - Days

Company: Endeavor Health

Location: Chicago, IL

Posted Aug 13, 2025

Evaluates patient’s and caregiver’s understanding of instructions using teach-back methodology and conveys related information and issues to appropriate…

5th Grade General Education Teacher

Company: Yeshivas Tiferes Tzvi

Location: Chicago, IL

Posted Aug 13, 2025

Regularly assess student progress through formative and summative assessments. Communicate with parents/guardians on student progress and any concerns.

Plumbers & Drain Techs Wanted (Get your license!)

Company: The Scottish Plumber

Location: Villa Park, IL

Posted Aug 13, 2025

Have a valid driver's license and a clean driving record. Have at least 2 years of plumbing or drain cleaning experience.

Payment Card Industry Data Security Standards (PCI DSS) Risk Analyst

Company: UChicago Medicine

Location: Chicago, IL

Posted Aug 13, 2025

Bachelor's degree required in Information Security, Computer Science, Information Technology, or a related field or equivalent work experience.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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