Strong Customer Service Skills Jobs in Chicago, IL

Positions 81,525 Updated daily

Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Machine Sorting Operator

Company: RIFAST Systems LLC

Location: Lincolnwood, IL

Posted Aug 12, 2025

Has an understanding of hand tools and is capable of using them. Experience using basic hand tools is required. Maintain a clean and organized department.

Janitor

Company: Evergreen Real Estate Services Llc

Location: Evanston, IL

Posted Aug 12, 2025

Conducts all business in accordance with company policies and procedures, state and federal laws; eg, OSHA, ADA, Fair Housing, etc.

Welder - MIG (2nd shift)

Company: DRC Heat Transfer

Location: Elk Grove Village, IL

Posted Aug 12, 2025

Strong mechanical knowledge with the ability to understand technical drawings. Experience using hand tools and power tools effectively and safely.

Data Operations Analyst

Company: Witness Investment

Location: Chicago, IL

Posted Aug 12, 2025

Bachelor’s degree in Business, Finance, Data Analytics, Information Systems, Real Estate or a related field. *System Integration*: Support the integration and…

Technical Project Manager

Company: Coates Group

Location: Chicago, IL

Posted Aug 12, 2025

The individual will also promote Agile best practices within their projects helping to facilitate scrum ceremonies, driving prioritization, as well as fostering…

Head of Enterprise Architecture

Company: CohnReznick

Location: Chicago, IL

Posted Aug 12, 2025

Bachelor’s degree in computer science, Information Systems, or related field; Master’s preferred. The Head of Enterprise Architecture will lead the strategic…

Janitorial / Maintenance Assistant

Company: Gilead Management, LLC

Location: Chicago, IL

Posted Aug 12, 2025

Must have a valid driver’s license and reliable vehicle. Must be able to apply principles of logical thinking to define problems, collect pertinent information,…

Garage Door Service Technician/Insatller

Company: Sear Garage Doors

Location: Glenview, IL

Posted Aug 12, 2025

Basic knowledge of electrical wiring relating to installing/repairing garage door openers. Ability to pass background check/clean driving record.

People Experiences Project Manager

Company: Rakuten

Location: Chicago, IL

Posted Aug 12, 2025

A Bachelor’s degree and a min of 5 years of relevant experience and/or education in any of: Psychology, Human Resources, Operations, Project Management or a…

Substitute Teacher: Permanent Substitute Teacher - Brooks Middle School

Company: Oak Park Elementary School District 97

Location: Oak Park, IL

Posted Aug 12, 2025

They establish a positive rapport with students, motivating them to develop the skills, attitudes, and knowledge needed to pursue their full potential.

Lead Pharmacist (PBM) Consultant

Company: Mercer

Location: Chicago, IL

Posted Aug 12, 2025

Act as the lead strategic pharmacy advisor for a group of select mid-market and national accounts, managing overall service delivery, strategy, financial…

Commercial HVAC/R Service Technician

Company: Helios Commercial Service Partners

Location: Des Plaines, IL

Posted Aug 12, 2025

Keep your van stocked and your tools sharp. Diagnose, repair, and calibrate commercial HVAC/R systems. Invest in your skills through training and certifications…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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