Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Graphic Artist Lead

Company: Resource Label Group, Inc

Location: Des Plaines, IL

Posted Aug 13, 2025

Activities include, but are not limited to, creating separations, remapping of colors to proper separations, trapping, overprinting, knock-outs, imposition,…

Assistant Project Manager - Light Industrial

Company: Michael Page

Location: Chicago, IL

Posted Aug 13, 2025

Review project implementation and gather data on project execution. Technical background with understanding of building engineering and commercial projects;…

Manager Marketing

Company: Walgreens

Location: Chicago, IL

Posted Aug 12, 2025

Willing to travel up to 10% of the time for business purposes (within state and out of state). Experience providing customer service to internal and external…

GRAPHIC DESIGNER (HYBRID-CHICAGO, IL)

Company: Compass Corporate

Location: Chicago, IL

Posted Aug 13, 2025

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent…

Traditional Media Buyer

Company: Lucas James Talent Partners

Location: Chicago, IL

Posted Aug 13, 2025

Partner with planning and strategy teams to develop cross-media strategies that align with client KPIs. Strong negotiation skills backed by data analysis.

Bilingual Sales Associate (Chinese/English) – Frozen Seafood | Tropical Harvest

Company: Tropical Harvest LLC

Location: Chicago, IL

Posted Aug 13, 2025

This role involves managing current client relationships while developing new business opportunities in the B2B seafood sector.

Senior Data Analyst

Company: Purple Carrot

Location: Chicago, IL

Posted Aug 12, 2025

Bachelors degree or related field or equivalent experience. Familiarity with data visualization tools (e.g., particularly Looker). Experience with dbt a plus.

Security Sergeant - Night Shift

Company: Loyola University Health System

Location: Berwyn, IL

Posted Aug 13, 2025

General - Valid Illinois drivers license. Supports delivery of security, safety and parking services on campus by supervising the day to day operations of a…

People Experiences Project Manager

Company: Rekuten Global

Location: Chicago, IL

Posted Aug 12, 2025

A Bachelor’s degree and a min of 5 years of relevant experience and/or education in any of: Psychology, Human Resources, Operations, Project Management or a…

Kitchen Manager/Chef

Company: One Allegiance Brewing

Location: Chicago Ridge, IL

Posted Aug 13, 2025

Collaborate with Ownership and other kitchen staff to develop and update menu items. We take pride in our diverse selection of beers brewed on-site, carefully…

Lead Data Scientist

Company: Caterpillar

Location: Chicago, IL

Posted Aug 13, 2025

Programming Languages: Knowledge of basic concepts and capabilities of programming; ability to use tools, techniques and platforms in order to write and modify…

Software Engineer II

Company: CNH Industrial

Location: Oak Brook, IL

Posted Aug 13, 2025

Bachelor’s degree in Computer Science or related technical field with 2+ years of engineering experience. Keep abreast of new developments in the fields of…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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