Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Partner Solutions Architect, AI/ML, GTM, Google Cloud

Company: Google

Location: Chicago, IL

Posted Aug 12, 2025

Bachelor’s degree in Computer Science, Data Science, or a related engineering field, or equivalent practical experience in the industry.

Davenport Screw Machine Setup/Machinist

Company: KKSP PRECISION MACHINING

Location: Glendale Heights, IL

Posted Aug 12, 2025

Setup tools and verify correct part number and revision level prior to putting into service. KKSP offers competitive salary, performance bonuses, medical,…

Registered Nurse (RN) PM Shift

Company: Southview Manor

Location: Chicago, IL

Posted Aug 12, 2025

Registered Nurse (RN) license in IL. As a Registered Nurse (RN), you will be joining a team of nursing professionals dedicated to providing excellent clinical…

Clinical Allergy Specialist (Full-Time, W-2)

Company: AccuRx Allergy Services

Location: Hickory Hills, IL

Posted Aug 12, 2025

This full-time position offers a structured schedule, extensive training, and the opportunity to be part of an innovative and growing field in allergy and…

Associate Chief Nursing Officer (Patient Care Services)

Company: University of Illinois

Location: Chicago, IL

Posted Aug 12, 2025

Represent the medical center at state, local and national levels through involvement in professional associations and organization.

Workday Engineer

Company: blueStone Staffing Solutions

Location: Chicago, IL

Posted Aug 12, 2025

Your role will be crucial in enabling complex configurations and approval workflows, supporting technical tools, and providing top-notch support to business…

Access Program Analyst

Company: Northwestern Medicine

Location: Chicago, IL

Posted Aug 12, 2025

We consider this on a case-by-case basis and follow all state and federal guidelines. We offer a wide range of benefits that provide employees with tools and…

Fine Arts Teacher

Company: Sherman Elementary School

Location: Chicago, IL

Posted Aug 12, 2025

Responsible for instructional planning, including, but not limited to, providing written lesson plans and preparation in accordance with the objectives of the…

Project Coordinator

Company: Predictive Sales AI

Location: Chicago, IL

Posted Aug 12, 2025

Collaboration: Experience working across technical and non-technical teams to drive project outcomes. Project Coordination: Understanding of project lifecycle…

Plumber

Company: Metro Chicago Development

Location: Chicago, IL

Posted Aug 12, 2025

Plumber needed to handle service calls related to leaky faucets, tubs, sinks, pipes and drains. Remove and replace old fixtures and install new.

Scientific Advisor (Electrical/Computer Engineering)

Company: Aimic Inc

Location: Chicago, IL

Posted Aug 12, 2025

Candidates should possess strong writing/analytical skills, superior academic credentials, and a technical background in electrical or computer engineering,…

Acme Screw Machine Setup/Operators

Company: KKSP PRECISION MACHINING

Location: Glendale Heights, IL

Posted Aug 12, 2025

With significant scale and technical expertise in 5 plants located in Illinois, Michigan, Wisconsin, Connecticut and Mexico, KKSP’s focus is world-class quality…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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