Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Welder Fabricator, Welders, Cutters, and Welder Fitters

Company: Certified Glass

Location: Garden City, NY

Posted Sep 27, 2025

The Fabricator/Welder interfaces with our team members, vendors, independent contractors, and general contractors. Garden City, NY 11530 (Preferred).

High-End Retail Security Officer

Company: St. Moritz Security Services

Location: New York, NY

Posted Sep 29, 2025

Has a friendly professional demeanor and provides quality customer service. Serves as a general security presence and visible deterrent to crime and client rule…

Preschool Special Education Teacher ($10,000 SIGN ON BONUS)

Company: SteppingStone Day School

Location: Bronx, NY

Posted Sep 29, 2025

SteppingStone Day School offers extensive teacher support and training opportunities !*. SteppingStone Day School, Inc., established in 1983, is a large,…

Plumber’s Helper / Plumber / Project Manager

Company: C. James Plumbing & Heating, Inc.

Location: Bronx, NY

Posted Sep 29, 2025

Must be OSHA Certified and have clean driver’s license. Helper; knowledge of operating basic plumbing tools. Skilled in handling plumbing work in commercial and…

Sous Chef - Upscale Casual Dinner Service

Company: Tavern on the Green

Location: New York, NY

Posted Sep 27, 2025

Handle inventory, ordering & cost control. Oversee dinner service & kitchen operations. 2–3 years in kitchen management. Manage and train BOH staff.

Pharmacist

Company: Etain LLC

Location: White Plains, NY

Posted Sep 29, 2025

Must have reliable transportation and a valid drivers license. Must have valid up to date pharmacist license in New York.

Looking for Electrician foreman/project manager for growing business

Company: Safeway Construction Inc.

Location: Brooklyn, NY

Posted Sep 29, 2025

Proven experience in construction management or a related field. Collaborate with project teams to develop project schedules and manage resources effectively.

Temporary Commercial Building Cleaners (Part-Time)

Company: Alliance Building Services

Location: New York, NY

Posted Sep 29, 2025

Build your career in the commercial building janitorial field! Responsible for meticulous upkeep of grounds, amenities, building exteriors and leasing office,…

Client Service Representative

Company: Securitas

Location: New York, NY

Posted Sep 28, 2025

Prompt assistance to visitors with courtesy, accuracy, and professionalism Imagine working at a company that is a satisfying job where you can make a positive…

Preschool Special Education Teacher ($10,000 SIGN ON BONUS)

Company: SteppingStone Day School

Location: Bronx, NY

Posted Sep 29, 2025

SteppingStone Day School offers extensive teacher support and training opportunities !*. SteppingStone Day School, Inc., established in 1983, is a large,…

Customer Information Data Analyst

Company: Quinn Company

Location: City of Industry, CA

Posted Sep 27, 2025

Bachelor's degree from a four-year college or university, 1 to 3 years of extensive hands-on software implementation and sales experience and/or training; or…

HVAC Project Manager

Company: Owen Thomas Group

Location: Jamaica, NY

Posted Sep 29, 2025

Valid driver’s license and willingness to travel to various job sites. Coordinate with architects, engineers, contractors, and clients.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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