Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

CIB Global Research Data Analyst

Company: JPMorganChase

Location: New York, NY

Posted Sep 26, 2025

You’ll develop analytical tools, dashboards, and automated workflows that empower both internal users and external clients, driving impactful research and…

Social Media Graphic Designer

Company: DEPT OF HEALTH/MENTAL HYGIENE

Location: New York, NY

Posted Sep 26, 2025

(2) A four-year high school diploma or its educational equivalent plus two years of training in a technical school approved by a state’s Department of Education…

Head Pastry Chef

Company: Coco's at Colette

Location: New York, NY

Posted Sep 26, 2025

Minimum 3 year of experience in a full service, high-volume, fast paced kitchen. 1 year in a Michelin-Star kitchen is preferred but not required.

Howard Haber ELC Special Education Physical Therapist, Preschool

Company: AHRC NYC

Location: Bronx, NY

Posted Sep 26, 2025

Provide purposeful activities or methods, employed to develop, maintain, improve, restore and/or maximize function and compensate for dysfunction.

Clinical/Compounding Pharmacist

Company: Mega Aid Pharmacy II Inc

Location: Brooklyn, NY

Posted Sep 26, 2025

PharmD and valid NYS pharmacist license required. Ensure quality assurance and compliance with FDA and state regulations. Experience in non-sterile compounding.

Security Shift Supervisor

Company: Marksman Security LLC

Location: Culver City, CA

Posted Sep 26, 2025

Must have a valid state security guard card. Bachelor's degree in criminal justice and/or business, or related field preferred. Must type at least 40 WPM.

Security Professional - Tactical division

Company: GardaWorld Security Services U.S.

Location: Union City, CA

Posted Sep 26, 2025

You have a state security license and additional 32hr. First aid certification is an asset. A comprehensive benefits package including medical, dental, and…

Technician - Refrigeration/HVAC

Company: Acme Smoked Fish

Location: Brooklyn, NY

Posted Sep 26, 2025

Ability to read and interpret documents such as electrical and pneumatic drawings, safety rules, operations manual, and written directions.

CDL A Truck Driver

Company: US Foods, Inc.

Location: New York, NY

Posted Sep 26, 2025

The Clearinghouse is a secure online database that provides real-time information about commercial driver’s license (CDL) and commercial learner’s permit (CLP)…

Cyber - Enterprise Security - Microsoft M365 Security Senior Manager

Company: Deloitte

Location: New York, NY

Posted Sep 26, 2025

Lead teams documenting platform technical issues, analysis, client communication, and resolution as part of cyber risk mitigation steps.

Pharmacist

Company: NewYork-Presbyterian Hospital

Location: Manhattan, NY

Posted Sep 26, 2025

Maintains knowledge of field by participating in continuing education programs in accordance with department policies as stated in the Joint Commission…

Oracle Generative AI Architect Specialist Leader

Company: Deloitte

Location: New York, NY

Posted Sep 26, 2025

Collaborate with stakeholders, mentor teams, and lead technical reviews and pilot deployments. Strong communication skills to engage both executive stakeholders…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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