Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Graphic Designer

Company: Saks

Location: New York, NY

Posted Sep 25, 2025

Stay current with design trends, AI tools, and emerging technologies. We are looking for someone who can innovate through the use of AI design tools, applying…

Special Education Teacher

Company: Innovation Charter High School

Location: New York, NY

Posted Sep 25, 2025

Three to five years of classroom teaching in an urban setting with at-risk youth, a Master’s degree, and a SpEd teaching certification are preferred.

Marketing Manager

Company: Juice Generation

Location: New York, NY

Posted Sep 25, 2025

Develop and execute our social media strategy. Strong understanding of social media platforms (Instagram, TikTok, Facebook) and paid ad management.

Registered Nurse 1 (NY HELPS) - 30566, 30700

Company: State of New York - Health, Department of - Veterans Home at St. Albans

Location: Jamaica, NY

Posted Sep 25, 2025

Minimum Qualifications Candidates must possess a license and current registration as a registered professional nurse in New York State.

Drywall Carpenter

Company: Beacon Interiors

Location: New York, NY

Posted Sep 25, 2025

Perform various carpentry tasks including framing, rock and act installation, ceiling construction, and door and frame installation.

Security Manager - 198872

Company: PACE UNIVERSITY

Location: New York, NY

Posted Sep 25, 2025

The Security Manager will also conduct regular training sessions with students, staff and contractors regarding emergency response and security related issues.

Chef de Cuisine / Kitchen Head Chef

Company: Sifted

Location: Long Island City, NY

Posted Sep 25, 2025

Offers of employment and continued employment at Sifted are contingent upon successful completion of trust + safety checks including a criminal history check, a…

HVAC Technician

Company: Confidential

Location: New York, NY

Posted Sep 25, 2025

Valid driver's license may be required for field service duties. Provide field service support, responding promptly to service calls and customer inquiries.

Restaurant Sous Chef

Company: Boqueria

Location: New York, NY

Posted Sep 25, 2025

The Sous Chef plays a pivotal role in maintaining the highest standards of food quality and guest satisfaction, ensuring and upholding brand and product quality…

Staff Accountant

Company: Minsky & Grabina CPA's, PLLC

Location: Mineola, NY

Posted Sep 25, 2025

Bachelor's degree in Accounting or related field. Prepare journal entries of transactions to create financial statements, including balance sheets and income…

Experienced Staff Accountant

Company: Soho House & Co.

Location: New York, NY

Posted Sep 25, 2025

The Experienced Staff Accountant for Soho House is responsible for transactional finance initially including, but not limited to journal entries, intercompany…

Auxiliary Security Officer

Company: Marksman Security LLC

Location: Culver City, CA

Posted Sep 26, 2025

Opening doors and greeting employees, visitors and contractors in a. ■ Able to interact with employees, visitors and contractors, providing.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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