Strong Customer Service Skills Jobs in New York City, NY

1,716,793 open positions · Updated daily

Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Security Officer College Campus

Company: GardaWorld Security Services U.S.

Location: New York, NY

Posted Sep 26, 2025

Customer service duties like welcoming, verifying identity, and guiding visitors. A comprehensive benefits package including medical, dental, and vision…

Plastic Surgery OR Nurse

Company: Confidential

Location: New York, NY

Posted Sep 26, 2025

New York RN license (Required). As one of the primary clinical contacts for our patients, you will play an integral role in guiding individuals through every…

Estimator - Systems Engineer

Company: AG Consulting Engineering, PC

Location: New York, NY

Posted Sep 26, 2025

AG Consulting Engineering, PC (AG), a design, engineering, and construction management firm headquartered in New York is looking for an Estimator – Systems…

SOC Analyst

Company: Public Partnerships LLC

Location: New York, NY

Posted Sep 26, 2025

Our role as the nation’s largest and most experienced Financial Management Service provider is to assist those eligible Medicaid recipients to choose and pay…

Location Data Analyst

Company: Wyyerd Group LLC

Location: National City, CA

Posted Sep 26, 2025

Communication Skills: Ability to present technical findings clearly to both technical and non-technical audiences. Must maintain a clean driving record.

ITSM Business Analyst

Company: eNGINE

Location: New York, NY

Posted Sep 26, 2025

Bachelor’s degree in a business or technical field. Work with product and process owners to develop product strategies, roadmaps, and secure buy-in from senior…

Staff Pharmacist

Company: Downtown Pharmacy

Location: New York, NY

Posted Sep 26, 2025

As a Staff Pharmacist, you will be receiving incoming prescriptions, reviewing them for accuracy, and filling them with the correct medicine and dose.

Dining Room Manager - AperiBar

Company: Charlie Palmer Collective

Location: New York, NY

Posted Sep 26, 2025

Maintains guest satisfaction by handing inquiries, concerns or comments and providing solutions; acquiring feedback from members/guests and co-workers in order…

Heating, Ventilation, and Air Conditioning Technician

Company: MC HVAC Inc.

Location: Redwood City, CA

Posted Sep 26, 2025

Valid driver's license is required for travel between job sites. Maintain accurate records of service calls and repairs performed.

Data Analyst, Performance & Strategic Analytics

Company: Squarespace

Location: New York, NY

Posted Sep 26, 2025

Bachelor's degree in a quantitative discipline: computer science, statistics, applied mathematics, operations research, engineering, economics, or similar is a…

HVAC Manager

Company: Crothall Healthcare

Location: New York, NY

Posted Sep 26, 2025

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent…

Sous Chef - Fine Dining

Company: Coco's at Colette

Location: New York, NY

Posted Sep 26, 2025

Ensure staff grooming in accordance with state law and company requirements. Must possess NYC Food Handlers certification. Record all invoices in Paper chase.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

Related Pages