Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Workshop Carpenter

Company: Affect Group

Location: Yonkers, NY

Posted Sep 24, 2025

As the in-house millwork division of Affect Group, a NYC-based full-service general contractor and construction management firm operating in New York and the…

Entry-Level Sales Associate

Company: Confidential

Location: Culver City, CA

Posted Sep 23, 2025

If you’re passionate about helping people stay connected, enjoy working in fast-paced environments, and want to launch a career in sales and customer engagement…

Data Quality Analyst – Dutch Language Specialist

Company: Experis

Location: New York, NY

Posted Sep 24, 2025

You’ll collaborate with cross-functional teams and play a key part in enhancing user experiences worldwide. Conduct internal research studies involving Dutch-…

Senior AWS Pre-Sales Solutions Architect (East) (RapidScale)

Company: Cox Communications

Location: New York, NY

Posted Sep 24, 2025

Conduct full technical discovery and assessment workshops to identify pain points and gather business and technical requirements.

Sous Chef

Company: City Winery International

Location: New York, NY

Posted Sep 24, 2025

Operate kitchen in alignment with goals for food cost, labor cost, payroll, and all kitchen related. Supervise, train, and maintain kitchen supervisors to…

Environmental Service Worker

Company: The Osborn

Location: Rye, NY

Posted Sep 23, 2025

Report maintenance issues or safety concerns promptly. As an Environmental Services Aide, you will perform housekeeping tasks in resident apartments and common…

Graphic Designer - Creative Production

Company: Resourceful Talent Group

Location: New York, NY

Posted Sep 24, 2025

Proficiency in design tools such as Adobe Creative Suite (Photoshop, Illustrator, InDesign). Bachelor’s degree in Graphic Design, Visual Arts, or a related…

Pharmacist - Full Time Floater - Greater NYC Area

Company: VytlOne (formerly Maxor National Pharmacy Services Company)

Location: Bronx, NY

Posted Sep 23, 2025

Current/Clear New York Pharmacist license. Prior knowledge of local, state, and federal accrediting body and OSHA rules and regulations preferred.

Marine Electrician

Company: RSC Solutions

Location: Staten Island, NY

Posted Sep 24, 2025

Terminate common types of electrical equipment and read all types of electrical prints. The ideal candidate will be responsible for troubleshooting, maintaining…

Wireless Customer Service Representative

Company: Top Tier Talent Acquisition

Location: Garden City, NY

Posted Sep 24, 2025

As a Wireless Customer Service Representative you will be answering questions, guiding people through service options, and making sure they leave with the best…

Marketing Planning Analytics Analyst

Company: Software Resources, Inc.

Location: New York, NY

Posted Sep 24, 2025

The Growth Marketing team is tasked with driving new subscriber acquisition & driving Streaming's profitability business objectives for Streaming and The…

Staff Accountant

Company: Alex Apparel Group

Location: New York, NY

Posted Sep 24, 2025

The Staff Accountant participates in general accounting functions and in the month-end close process, ensures the timely and accurate processing of vendor…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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