Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

HVAC Technician

Company: EKKO Energy Efficiency

Location: Flushing, NY

Posted Sep 22, 2025

Conduct field service visits to diagnose and fix issues. Strong knowledge of HVAC systems, controls, and electrical/mechanical troubleshooting.

Armed Driver Guard- CDL A

Company: Loomis Armored US, LLC

Location: Hempstead, NY

Posted Sep 23, 2025

A valid firearms permit or ability to pass applicable firearms requirements per the state to which you are applying is required. 5am- All routes are completed.

Customer Service Representative

Company: Richelieu Hardware

Location: Woodside, NY

Posted Sep 23, 2025

Knowledge, or curiosity with the ability to learn, about interior design, cabinetry, millwork, kitchen and bath design, or closets.

Operations Turret

Company: Loomis Armored US, LLC

Location: Hempstead, NY

Posted Sep 23, 2025

With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial…

VP, Media Strategy and Investment

Company: Macy’s

Location: New York, NY

Posted Sep 23, 2025

Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. Channel Expertise – Deep knowledge of paid, owned,…

Armed Driver Guard

Company: Loomis Armored US, LLC

Location: Hempstead, NY

Posted Sep 23, 2025

A valid firearms permit or ability to pass applicable firearms requirements per the state to which you are applying is required. Pay Rate: $23.50 per hour.

Pharmacist - Per Diem Floater

Company: Maxor National Pharmacy Services Company

Location: New York, NY

Posted Sep 22, 2025

Current/Clear New York Pharmacist license. Prior knowledge of local, state, and federal accrediting body and OSHA rules and regulations preferred.

Sr. Manager, Social Operations

Company: Macy’s

Location: New York, NY

Posted Sep 22, 2025

The Senior Manager will be responsible for aligning social media timelines with organization deadlines, driving effective content production processes, and…

Sales Associate - Louis Vuitton, Full Time - 59th Street

Company: Bloomingdale’s

Location: New York, NY

Posted Sep 23, 2025

Act as the point person to answer technical questions and share selling techniques within the boutique. Be entrepreneurial by understanding brand and personal…

Customer AI engineer

Company: WRITER

Location: New York, NY

Posted Sep 23, 2025

Prompt chain design: Collaborate with the team to design, develop, and evaluate prompt chains for specific content creation tasks.

Business Intelligence Analyst, CRM & Fundraising Data

Company: ACLU

Location: New York, NY

Posted Sep 22, 2025

Our team's work ranges from social science research for litigation & advocacy, to analysis & reporting for fundraising and engagement, to building and…

Client Liaison

Company: Insperity Support Services, L.P.

Location: New York, NY

Posted Sep 22, 2025

Troubleshoots situations, educate clients, develop partnerships with stakeholders, and solicit referrals. Assists various departments’ personnel with technical…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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