Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Customer Service Representative - Bilingual Bengali/English

Company: Special Touch Home Care Services, Inc.

Location: Brooklyn, NY

Posted Sep 18, 2025

Respond to incoming calls and provide friendly, helpful service. Previous experience in customer service or a related field is preferred.

Member Services Representative

Company: US Family Health Plan @ SVCMC, Inc.

Location: New York, NY

Posted Sep 18, 2025

Responsible to answer incoming member/provider calls in accordance with established standards. Consistently meets or exceeds regulatory, contractual and…

Sous Chef

Company: Constellation Culinary Group

Location: Bronx, NY

Posted Sep 18, 2025

Develop and implement ideas and suggestions that pertain to culinary efficiencies & methodologies; staff retention and motivation; food & labor cost savings and…

Sales Consultants for EV and Fleet Charging– Multiple Positions/Strategic Markets

Company: Graviti Energy

Location: Missouri City, TX

Posted Sep 18, 2025

The successful candidate will identify well-qualified prospects and drive the sales of EV Charging stations, construction, installation, and software into…

House Cleaner

Company: Clean and Spotless Services, LLC

Location: Brooklyn, NY

Posted Sep 19, 2025

Your relevant skills in custodial and hotel experience, as well as carpet and commercial cleaning, will further enhance your ability to meet the organization's…

Research and Development Assistant Chef

Company: DoorDash Kitchens

Location: Redwood City, CA

Posted Sep 19, 2025

That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental…

Charge Registered Nurse - Long Term Care

Company: BOULDER CITY HOSPITAL.

Location: Boulder City, NV

Posted Sep 18, 2025

Collaborate with interdisciplinary teams to meet state and federal LTC standards. Registered Nurse (RN) licensed in Nevada.

School Nurse (ALL 5 BOROUGHS)

Company: United Staffing Solutions

Location: New York, NY

Posted Sep 18, 2025

Must have a valid *NY State RN License* and *CPR Certification*. Must be available for *same-day/morning-of school coverages*. Job Types: Full-time, Part-time.

High Voltage Electrician Instructor

Company: Lincoln Tech

Location: Whitestone, NY

Posted Sep 18, 2025

Facilitate and effectively deliver Lincoln Tech accredited course curriculum. Evaluate and communicate progress with students. Paid Holidays and Paid Time Off.

Cyber Analyst

Company: DEPT OF ENVIRONMENT PROTECTION

Location: Queens, NY

Posted Sep 19, 2025

In addition, twenty-four (24) credits from an accredited college or graduate school in cyber security, network security, computer science, computer programming,…

Infection Preventionist - Registered Nurse - RN

Company: Ozanam Hall

Location: Bayside, NY

Posted Sep 18, 2025

Develop an annual surveillance plan based on the population served, services provided, and analysis of surveillance data.

Customers Ops Healthcare Life Science Veeva CRM Consultant

Company: Deloitte

Location: New York, NY

Posted Sep 19, 2025

Offer end-to-end solutions including process analysis and design, requirements planning, business case development, analytics support, and administration…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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