Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Applied AI Engineer

Company: Argon AI

Location: New York, NY

Posted Sep 20, 2025

Work with the team to commission the creation of pharma workflows specific datasets that can be used for continued pre-training, RLHF, in-context-learning (ICL)…

Sportico: Graphic Designer

Company: Penske Media Corp.

Location: New York, NY

Posted Sep 20, 2025

Knowledge of current design trends, social media best practices, and audience engagement strategies. Bachelor's degree in Graphic Design, Visual Communications,…

Senior HVAC Technician

Company: The Metro Group, Inc.

Location: Long Island City, NY

Posted Sep 19, 2025

This role leads crews in repairs, modifications, and installations of various components of HVAC systems as well as independently completing troubleshooting and…

Senior Accountant

Company: Cipriani

Location: New York, NY

Posted Sep 19, 2025

Monitoring the cash position for all entities and completion of monthly cash position analysis. Education: A bachelor's degree in Accounting, Finance or…

Project Manager

Company: The LiRo Group

Location: New York, NY

Posted Sep 21, 2025

Professional Engineer (PE) license or CCM Certification preferred. Bachelor’s degree in related field preferred. Manage contractor compliance with documents.

Carpenter

Company: New York University

Location: New York, NY

Posted Sep 20, 2025

The ability to read mechanical sketches and shop drawings. The ability to use all power and hand tools. The ability to lift and carry up to 50 pounds, climb a…

Customer Service Representative - Bilingual Urdu/English

Company: Special Touch Home Care Services, Inc.

Location: Brooklyn, NY

Posted Sep 19, 2025

Respond to incoming calls with friendly, helpful service. Comfortable using computer systems for data entry and record management.

Campaign Marketing Assistant

Company: Macquarie Group Limited

Location: New York, NY

Posted Sep 19, 2025

This hands-on role will provide you exposure to various corporate sectors and stakeholders, and the opportunity to collaborate with other marketing team members…

Registered Pharmacist with Prime Rx Expertise

Company: Meds

Location: New York, NY

Posted Sep 20, 2025

You Must have a valid NY State Pharmacist License\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*. Our concierge services include onsite patient consultation, expedited same day…

Staff Pharmacist

Company: Greenfield Pharmacy

Location: Brooklyn, NY

Posted Sep 19, 2025

Valid pharmacist license in the state of practice. Collaborate with healthcare providers to develop and implement individualized treatment plans.

Maintenance Porter - W. 44th St, NY

Company: StorageMart | MMS

Location: New York, NY

Posted Sep 20, 2025

Complete routine and light maintenance tasks: painting, wall patching, latch installations, corner guard repair, cutting locks. 8.5-hour shifts (30-min break).

Maintenance Worker

Company: Hebrew Educational Society

Location: Brooklyn, NY

Posted Sep 19, 2025

Notify supervisors or managers of major repairs. Handle basic maintenance, building repairs, cleaning, and other janitorial work. Vacuum, sweep, and mop floors.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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