Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

AI Engineer

Company: Titan

Location: New York, NY

Posted Aug 11, 2025

Collaborate with AI and backend engineers to integrate our AI-powered platform into customer-facing tools. Bonus: Experience with LLMs, fine-tuning, prompting,…

Special Instructor (SI) Educator - Early Intervention

Company: Bloomer Health

Location: New York, NY

Posted Aug 11, 2025

The *Special Instructor/Educator (SI)* can create their own schedule and workload based on personal availability and preferences.

Cybersecurity Analyst III

Company: Fanatics SPV, LLC

Location: New York, NY

Posted Aug 11, 2025

Advanced experience managing vulnerability assessment tools (e.g., Qualys) and driving remediation strategy. Manage and evolve a mature vulnerability management…

Maintenance Porter

Company: The KRE Group

Location: Jersey City, NJ

Posted Aug 11, 2025

Spackle and paint common areas and entry doors. Keep buildings and grounds in clean and orderly condition. Perform heavy cleaning duties such as cleaning floors…

Delivery Driver (Big Trucks, CDL preferred)

Company: Housing Works

Location: Long Island City, NY

Posted Aug 11, 2025

Valid, clean *NYS driver’s license* (CDL a *big plus*). Proven experience driving and maneuvering *large moving trucks* through tight NYC streets.

Wholesale Data Analyst

Company: Summit Golf Brands

Location: New York, NY

Posted Aug 11, 2025

Advanced Excel skills; proficiency in data visualization tools (e.g., Tableau, Power BI, Looker). Track product- and style-level sales trends to help guide…

Carpenter/Painter

Company: Neiman Marcus

Location: New York, NY

Posted Aug 11, 2025

A Facility Engineer maintains equipment within their facility material handling equipment, general building maintenance, electrical, electrical controls and…

Security Dispatcher

Company: GUARDIAN SECURITY SERVICES

Location: New York, NY

Posted Aug 11, 2025

Answering calls: Professionally receive incoming calls, roll call, and covering open posts in a timely manner. Must have good decision making skills.

Pharmacy General Manager

Company: Honeybee Health

Location: Culver City, CA

Posted Aug 11, 2025

*Technology enablement:* Collaborate with product and engineering teams to ensure our tools support long‑term operational goals and deliver actionable analytics…

Unarmed Security Officer

Company: Doyle Security Services

Location: New York, NY

Posted Aug 11, 2025

Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. Monday to Friday 1100 - 1900.

K-12 Development Chef- Brooklyn Culinary

Company: Whitsons Culinary Group

Location: Brooklyn, NY

Posted Aug 11, 2025

This is a unique opportunity to work in our state-of-the-art R&D kitchen with access to a vast supply chain, multi-departmental collaboration, and the support…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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