Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

HVAC Technician

Company: Woods & Co Recruitment

Location: New York, NY

Posted Jul 25, 2025

Conduct general tasks including, but not limited to, safety training, group meetings and maintaining tools and vehicle (if applicable). Up to $44.23 per hour.

Property Manager

Company: Rose Associates Inc.

Location: New York, NY

Posted Jul 25, 2025

All active license holders must register their license with Rose Associates upon hire. Valid NYS real estate license or ability to obtain one within the first…

Pharmacy PIC

Company: PLUSMED RX PHARMACY INC

Location: Missouri City, TX

Posted Jul 25, 2025

Active pharmacist license in good standing with the state board of pharmacy. Oversee daily pharmacy operations, ensuring compliance with state and federal…

CCTV Virtual Security Guard

Company: Paths Management Services LLC

Location: New York, NY

Posted Jul 25, 2025

Maintain all company property and supplies, including but not limited to tools. Ability to quickly learn to use new software tools with respect to Network Video…

Manager of Institutional Giving

Company: DREAM

Location: New York, NY

Posted Jul 25, 2025

DREAM provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state…

Sales Assistant

Company: QUEST USA CORP

Location: Brooklyn, NY

Posted Jul 25, 2025

A deep understanding of major retailers and their operations is essential, along with extensive experience in reporting and forecasting, which are critical for…

Management Chef, Banquets - Waldorf Astoria New York

Company: Hilton

Location: New York, NY

Posted Jul 25, 2025

This individual will work in close partnership with the Executive Chef and Executive Sous Chef to develop and execute seasonal, luxury-driven menus and…

Designer

Company: Meta

Location: New York, NY

Posted Jul 25, 2025

Collaborate with Marketing, Campaign, Product Design, Strategy, Research and Brand Design teams to develop holistic design principles and assets that will unify…

Custodian/Maintenance

Company: Vernon Childcare

Location: Astoria, NY

Posted Jul 25, 2025

Maintain cleanliness in restrooms, break rooms, and common areas by restocking supplies and performing deep cleaning as required.

Regional Security Manager-East | Global Field Security

Company: NIKE

Location: New York, NY

Posted Jul 25, 2025

Typically, your workday consists of meetings, phone calls and responses to immediate security concerns and oversight of the security operations at your assigned…

Senior Associate, Data Visualization & Analytics

Company: New York Life Insurance Company

Location: New York, NY

Posted Jul 25, 2025

Our New York Life culture has laid the foundation for over 180 years of commitment to our employees, agents, policy owners, and the communities where we live…

Sales Event Assistant

Company: Legacy League

Location: New York, NY

Posted Jul 25, 2025

Set up and manage pop-up event sites. Collect data on customer interactions and feedback to help refine marketing strategies. New York, NY 10018 (Required).

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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