Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Graphic Designer (Digital Focus)

Company: Inspired Beauty Brands

Location: New York, NY

Posted Jul 25, 2025

Partnering with Social Media Manager to create organic and paid social content. Assist with light photo retouching and production design needs.

Construction Project Manager

Company: Resourceful Talent Group

Location: New York, NY

Posted Jul 25, 2025

10+ years of experience as a Project Manager in interior design or construction. Regularly visit project sites in NYC. Build scopes of work for each project.

Data Storytelling Research & Marketing Manager

Company: The Dorm LCSW PLLC

Location: New York, NY

Posted Jul 25, 2025

Support with capturing video/image content in various settings (on-site, on city field trips/outings) to showcase what makes The Dorm community and experience…

Automotive Dealership Controller

Company: Confidential

Location: National City, CA

Posted Jul 25, 2025

Recruit, supervise and develop dealership office personnel. The Controller is responsible for making independent discretionary decisions regarding the…

Executive Chef

Company: Constellation

Location: New York, NY

Posted Jul 25, 2025

Developing standardized recipes and utilizing other production tools to ensure food quality and cost objectives are met. Employment Type: Full-Time, Onsite.

NYC/Hamptons

Company: Elite Private Chefs

Location: Manhattan, NY

Posted Jul 25, 2025

Must maintain clean & operational kitchen in both houses. Looking for local chefs of the New York area. Must be available year round.

Registered Nurse (RN) Unit Manager

Company: Brooklyn Center

Location: Brooklyn, NY

Posted Jul 25, 2025

Must hold valid State RN License. Mentor less experienced nurses, offering clinical & career advice. Help establish and implement employee policies and…

Graphic Designer (NY-based)

Company: Crawford Group

Location: New York, NY

Posted Jul 25, 2025

Looking for a talented Senior Designer to develop world-class design systems and brand guidelines, global campaign concepts (from ideation to production), as…

Client Sales Associate

Company: Veritas Management Inc.

Location: Brooklyn, NY

Posted Jul 25, 2025

Tech-Savvy – Comfortable with CRM software, data management tools, and other sales platforms that track enrollment progress.

HVAC Technician

Company: COIT Cleaning & Restoration Services

Location: Union City, CA

Posted Jul 25, 2025

RequirementsSelf-motivated individual with good driving record. This includes being polite, courteous and respectful. No Experience needed - Paid Training!

Custodian

Company: Grand St Settlement Inc.

Location: Brooklyn, NY

Posted Jul 25, 2025

Keeping inventory of distributed sanitary supplies and requesting more when needed; Repairing peeling paint, play equipment, furniture and other repairs on site…

Marketing Coordinator

Company: Southern Land Company Llc

Location: New York, NY

Posted Jul 25, 2025

This cross-functional team includes professionals in marketing & branding, public relations, digital & social media, health & wellness, content development,…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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