Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Project Manager for Fire Alarm and Security - 21332

Company: TalentZok

Location: Culver City, CA

Posted Jul 23, 2025

Valid and clean driver's license. 7 years+ of field installation experience and managing employees. _*FULL DESCRIPTION*_*:* We are seeking experienced…

Temporary Sales Associate - Flatiron

Company: Reformation

Location: Manhattan, NY

Posted Jul 23, 2025

Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS. Consistently meet and exceed sales goals.

Senior AI Data Science Analyst

Company: Greater New York Mutual Insurance Company

Location: Manhattan, NY

Posted Jul 23, 2025

Facilitate cross-functional projects and collaborate with various stakeholders, such as underwriters, data scientists, actuaries, software engineers and data…

Front Desk Sales Associate

Company: Elite Aesthetics

Location: New York, NY

Posted Jul 23, 2025

Handle incoming calls, emails, and client inquiries. Previous experience in customer service, hospitality, or spa/salon front desk preferred.

SOUS CHEF - Ace Team

Company: Flik Hospitality Group

Location: New York, NY

Posted Jul 23, 2025

Holiday Time Off (varies by site/state). Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state,…

Lead Product Manager, Payments Network

Company: Ripple

Location: New York, NY

Posted Jul 23, 2025

This person is responsible for building the roadmap for our payout product and will work with our engineering and delivery teams to implement successful…

Route Driver- CDL A/Hazmat

Company: WestAir Gases and Equipment, Inc.

Location: National City, CA

Posted Jul 23, 2025

Follow all DOT and state driver rules and regulations and electronic logbook. Minimum of 2 years Class A CDL Tractor/Trailer driving experience.

Senior Model Validation Analyst – Compliance & Financial Crimes (AML, Cybersecurity, Fair Lending)

Company: U.S. Bank National Association

Location: New York, NY

Posted Jul 23, 2025

Can independently design and perform analytical tests, generate reporting that clearly articulates validation considerations and outcomes, and/or perform…

Custodian - PACE

Company: NADAP Inc

Location: Brooklyn, NY

Posted Jul 23, 2025

Use and maintain assigned power equipment and hand tools; buffers, auto scrubbers, extractors, high pressure washers, high speed buffers and vacuums, brooms,…

Electrician Instructor

Company: Lincoln Tech

Location: Queens, NY

Posted Jul 23, 2025

Facilitate and effectively deliver Lincoln Tech accredited course curriculum. Evaluate and communicate progress with students. Paid Holidays and Paid Time Off.

SQL Programmer & Data Analyst

Company: US Family Health Plan @ SVCMC, Inc.

Location: New York, NY

Posted Jul 23, 2025

Follow design requirements/guidance from HEDIS and Population Team Senior Director/Manager and build out data integrations and perform data analysis based on…

Sales Professional

Company: Mattress Firm

Location: New York, NY

Posted Jul 23, 2025

Maintain awareness of competition, advertisements and services offered, develop strategies to counter. Continue to develop skills, competencies, product…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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