Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Identity and Access Governance Analyst - Global Security Organization

Company: TikTok

Location: New York, NY

Posted Jul 23, 2025

Minimum Qualifications: - Experience in identity and access management or access governance - Experience working with IAM tools and strong knowledge of access…

Janitor

Company: Harlem United Community AIDS Center Inc

Location: New York, NY

Posted Jul 22, 2025

Trade school certification, or other technical related courses a plus. Assist with - minor plumbing leaks, plaster repairs, change ceiling tiles, repair minor…

Electrician

Company: Power Design, Inc.

Location: New York, NY

Posted Jul 22, 2025

Ensure code compliance by inspecting and testing electrical systems, equipment, and components to identify hazards or needed repairs.

Graphic Designer

Company: i3 International Inc.

Location: New York, NY

Posted Jul 22, 2025

*Experience:* Professional graphic design experience, preferably within the beauty industry or in packaging design. Pay Rate:* $45-52/hour.

Analyst, Data Operations

Company: Roku

Location: New York, NY

Posted Jul 22, 2025

Partner with Product and Engineering teams to help develop tools and roadmaps to further business needs from the data operations perspective.

Accountant - New York, NY - Part-Time

Company: Your Part-Time Controller, LLC

Location: New York, NY

Posted Jul 23, 2025

4 WEEKS PAID TIME OFF, generally consisting of 100 hours paid vacation to start with eligibility for additional vacation based on tenure and a minimum 40 hours…

Accountant

Company: VGM GovBiz LLC

Location: Long Island City, NY

Posted Jul 23, 2025

Handle day-to-day accounting: A/P, A/R, bank reconciliations, credit card reconciliations, accruals and prepaids, able to generate accurate balance sheets and…

Security Officer- PVH Corp.

Company: PVH

Location: New York, NY

Posted Jul 22, 2025

Interact with visitors and contractors. PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the…

Per Diem Staff Pharmacist (Specialty Pharmacy) New York, NY

Company: RPh on the Go

Location: New York, NY

Posted Jul 23, 2025

Doctor of Pharmacy (PharmD) degree, active Pharmacist license, and minimum 1+ years Pharmacist experience required.

Senior Lead Machine Learning Engineer

Company: Capital One

Location: New York, NY

Posted Jul 23, 2025

Master's or doctoral degree in computer science, electrical engineering, mathematics, or a similar field. You’ll participate in the detailed technical design,…

Chef, Institute for the Study of the Ancient World

Company: New York University

Location: New York, NY

Posted Jul 23, 2025

3+ years experience running a kitchen preferably for groups of 30 or more. 3+ years experience running a kitchen in a restaurant or catering service environment…

Painting Supervisor

Company: Concierge Hospitality

Location: New York, NY

Posted Jul 22, 2025

Provide guidance and support in areas such as construction estimating, fixture installation, stucco application, welding, restoration, construction painting,…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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