Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Assistant Graphic Designer - Apparel

Company: Proteam Solutions Inc.

Location: New York, NY

Posted Jul 23, 2025

Strong skills in digital design, including web graphics and social media content creation. A degree in Graphic Design or a related field is preferred but not…

PR & Media Relations Manager

Company: Oliveda International Inc.

Location: Culver City, CA

Posted Jul 23, 2025

Develop and execute media engagement strategies, including national/consumer press, local/regional, and trade media. *5+ years of beauty PR experience*.

Full-Time Nanny/Chef – Tribeca

Company: Manhattan Nanny and Staffing Agency

Location: New York, NY

Posted Jul 23, 2025

Holistic childcare for an 11-month-old (knowledge of child developmental and milestones to advance child is a must). Cooking healthy family meals and food prep.

Grant Manager

Company: New Dawn Charter Schools

Location: Brooklyn, NY

Posted Jul 23, 2025

Maintaining and building relationships with funders on a local, state, and national level. Conduct market research, assess vendor options, and lead contractor…

CDL A Truck Drivers - Company Position

Company: Boyd Bros. Transportation

Location: New York, NY

Posted Jul 23, 2025

Transportation is seeking eager CDL A truck drivers. *Top drivers earn up to $100,000 per year*. 11 months of verifiable OTR tractor-trailer experience.

Senior Software Engineer

Company: RightClick

Location: New York, NY

Posted Jul 23, 2025

Write tools and scripts (Python or similar) to automate tasks, data analysis, and system checks. Design, develop, and optimize high-performance Java…

Graphic Designer

Company: Tinsel

Location: New York, NY

Posted Jul 23, 2025

Partner with Tinsel’s Head of Creative, and Chief Growth Officer to design, develop, and create presentation decks for pitches, proposals, and client…

Senior Customer Service Representative - 721277

Company: CONSUMER AND WORKER PROTECTION

Location: New York, NY

Posted Jul 23, 2025

Assist applicants with outreach to other city agencies, as well as interagency communication to help resolve issues pertaining to their license;

Registered Nurse - RN - Emergency Department (ED) – Nights

Company: NewYork-Presbyterian Hospital

Location: Brooklyn, NY

Posted Jul 23, 2025

Current New York State RN license. BLS, ACLS and PALS certifications from the American Heart Association. Registered Nurse - RN - Emergency Department (ED) –…

CDL A Truck Driver (Flatbed) - $1,500 Sign-On

Company: Boyd Bros. Transportation

Location: New York, NY

Posted Jul 23, 2025

Transportation is seeking eager CDL A truck drivers for flatbed company driver positions. *Top drivers earn up to $100,000 per year*. *$1,500 sign on bonus*.

Senior Marketing Manager

Company: Seaport Entertainment Group

Location: New York, NY

Posted Jul 23, 2025

Seamless execution of guest communication strategies across multiple channels including email, web, social and paid media.

Ruby on Rails Developer JN -072025-163359

Company: Goodwin Recruiting

Location: New York, NY

Posted Jul 23, 2025

Strong communication skills, with the ability to explain complex technical concepts to non-technical stakeholders. Proactive and resourceful problem-solver.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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