Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Senior Cloud Engineer

Company: Resourceful Talent Group

Location: New York, NY

Posted Jul 18, 2025

*5 to 10 years* of experience in platform engineering, DevOps, or infrastructure roles. Work fluently in *AWS*: Confident in managing and optimizing AWS…

13220

Company: NewYork-Presbyterian

Location: Manhattan, NY

Posted Jul 18, 2025

Current New York State RN license. And facilitate efficient, cost-effective unit operations. Our amazing compensation packages start with competitive base pay…

Home Furnishings Sales Advisor

Company: Ashley Northeast

Location: Glendale, NY

Posted Jul 18, 2025

Use company-provided tools and training to enhance sales performance. Total sales volume and sales per guest. Welcome and engage with every guest professionally…

Client Service Associate- Treasury Partners

Company: HighTower Advisors

Location: New York, NY

Posted Jul 18, 2025

Work directly with clients in all aspects of client service with the ability to develop relationships. Partner with Financial Advisors to support their business…

Staff Pharmacist

Company: CVS

Location: Manhattan, NY

Posted Jul 18, 2025

Active Pharmacy License in the state in which you are employed. Motivate, inspire and develop your Pharmacy Support Staff by balancing assignments that maximize…

Analyst, Strategy

Company: Ross Stores

Location: New York, NY

Posted Jul 18, 2025

Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc.

Pharmacist - rotating evenings/overnights

Company: NYU Langone Health

Location: New York, NY

Posted Jul 18, 2025

In this role, the successful candidate Responsibilities include ensuring compliance with all applicable state and federal regulations, licensing requirements…

Senior Analyst, Advanced Analytics

Company: Horizon Media LLC

Location: New York, NY

Posted Jul 18, 2025

Cross functional skills – can explore business view and work with them to develop mutually owned solution; Work with stakeholders to improve current analytic…

AI Information Security Engineer

Company: Google

Location: New York, NY

Posted Jul 18, 2025

Perform technical security assessments, code audits and design reviews on AI products. You will perform technical security assessments, code reviews and…

Window Treatment Sales Consultant - $3,000 Sign-On Bonus

Company: 3 Day Blinds

Location: Brooklyn, NY

Posted Jul 18, 2025

Reliable transportation, a valid driver’s license and proof of insurance. You’ll receive 4-weeks of paid, world class training and be provided with state of the…

Candy Store Bouncer/Security

Company: lil sweet treat

Location: New York, NY

Posted Jul 18, 2025

In this role, you will be the first point of contact for our customers and play a vital role in facilitating organization in the line, welcoming guests into the…

Chinese Speaking Bookkeeper Accountant

Company: H&C Food Inc.

Location: Brooklyn, NY

Posted Jul 18, 2025

Established Chinese-American Grocery-Wholesale company Located in East Williamsburg, Brooklyn has full time Bookkeeper / Accountant entry level position…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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