Strong Customer Service Skills Jobs in New York City, NY

1,717,851 open positions · Updated daily

Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Project Manager

Company: General Dynamics Mission Systems, Inc

Location: National City, CA

Posted Jun 18, 2025

Leads department or cross-functional project teams in matrix organization to achieve schedule, cost, and technical performance objectives.

Lead Carpenter

Company: HOME WORK ADDITIONS AND RENOVATIONS

Location: Brooklyn, NY

Posted Jun 17, 2025

Able to perform various manual and skilled labor tasks including but not limited to flooring, framing, trim and various other carpentry.

Pastry Sous Chef

Company: Ladurée

Location: New York, NY

Posted Jun 17, 2025

The Sous Chef will play a crucial role in menu planning, inventory management, and leading the kitchen staff to deliver exceptional dining experiences.

Tow Truck Driver

Company: Plaza Auto Mall

Location: New York, NY

Posted Jun 17, 2025

Valid tow truck driver’s license. Minimum of three years of experience as a tow truck driver. We are seeking a reliable and experienced (must have 3+ years) tow…

Pharmacist

Company: Northwell Health

Location: New York, NY

Posted Jun 18, 2025

Current license and registration to practice as a pharmacist in New York State, required. Contributes to the advancement of the profession and of the department…

Senior Graphic Designer - Woman's Sportswear

Company: Fashion Avenue

Location: Manhattan, NY

Posted Jun 18, 2025

This individual will be responsible for preparing layouts of prints and graphic design in photoshop, Illustrator. *Execute vision on CAD presentations*.

RN Aesthetic Injector/All Locations

Company: Body Factory Skin Care

Location: New York, NY

Posted Jun 17, 2025

Provide answers to pre-treatment and post-treatment questions. Accurate charting and clinical documentation of each and every client that you see.

Associate - Client Service

Company: JPMorganChase

Location: Brooklyn, NY

Posted Jun 18, 2025

Your developing ability in strategic planning, conflict management, and digital literacy will be key in driving our service delivery forward.

Service Technician

Company: Accelera

Location: New York, NY

Posted Jun 18, 2025

5+ years of field experience with commercial heating and air conditioning (for experienced roles). EPA Type 1 & 2 or universal certification.

Lead Software Engineer

Company: Disney Entertainment and ESPN Product & Technology

Location: New York, NY

Posted Jun 18, 2025

This includes product engineering, media engineering, quality assurance, engineering behind personalization, commerce, lifecycle, and identity.

Carpenter

Company: New York University

Location: New York, NY

Posted Jun 17, 2025

The ability to read mechanical sketches and shop drawings. The ability to use all power and hand tools. The ability to lift and carry up to 50 pounds, climb a…

Entry-Level to Experienced Teacher - Brooklyn

Company: Success Academy Charter Schools, Inc.

Location: Brooklyn, NY

Posted Jun 17, 2025

To be considered for this role, applicants must hold a bachelor’s degree before starting first day of work with Success Academy - a background in education is…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

Related Pages