Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Oracle HCM Developer/ Solutions Achitect

Company: DND Staffing

Location: New York, NY

Posted Jun 13, 2025

This role will work closely with technical and business stakeholders, driving solution design, managing production support issues, and leading quarterly testing…

Entry-Level to Experienced Teacher - Bronx

Company: Success Academy Charter Schools, Inc.

Location: Bronx, NY

Posted Jun 14, 2025

To be considered for this role, applicants must hold a bachelor’s degree before starting first day of work with Success Academy - a background in education is…

Service Electrician

Company: Brilliant Homes Inc. Brilliant Electric

Location: Redwood City, CA

Posted Jun 13, 2025

Has 6+ years of hands-on field experience (minimum). Has a clean driving record and can pass a background check. Company van and fuel card.

HVAC Technician

Company: Perfectaire Co Inc

Location: Richmond Hill, NY

Posted Jun 13, 2025

This ideal technician performs field activities associated with installing, maintaining and servicing heating, ventilating and air conditioning systems for…

Medical Facility Security Guard

Company: Custom Protective Services of NY LLC

Location: Great Neck, NY

Posted Jun 13, 2025

Must be able to meet and continue to meet any applicable state/city licensing requirements for Security Officers. Current New York State Security Guard License.

HVAC Service Technician - Commercial HVAC/R

Company: Denair H.V.A.C

Location: New York, NY

Posted Jun 14, 2025

Diagnose and perform repairs on commercial mechanical and electrical equipment. 5+ years of work experience in the commercial HVAC field.

CDL Delivery Truck Driver (7514)

Company: L&W Supply Corporation

Location: Brooklyn, NY

Posted Jun 13, 2025

Semi tractor and trailer experience is a plus. Flatbed and/or box truck experience is a plus. Supervising and expediting the unloading operation at delivery…

Plumber Mechanic

Company: B&B Mechanical Plumbing and Heating LLC

Location: Brooklyn, NY

Posted Jun 13, 2025

Install other plumbing equipment, such as sinks, tubs, toilets, water heaters, air conditioners, appliances, and trim. Assemble and install valves and fittings.

Teaching in NYC - No Teaching Experience Required

Company: Success Academy Charter Schools, Inc.

Location: New York, NY

Posted Jun 14, 2025

Learn to assess and analyze data to chart your students’ growth and achievement, and tailor your own teaching methods accordingly.

Product Analyst/Business Analyst

Company: UNIVERSAL Technologies

Location: New York, NY

Posted Jun 13, 2025

Provide application demonstrations to technical and non-technical audiences. Bachelor’s degree in a technology-related or relevant field.

5th Grade Teacher

Company: PAVE Academy Charter School

Location: Brooklyn, NY

Posted Jun 13, 2025

PAVE's Middle School teachers will be involved in developing and implementing the curriculum and assessment programs for Middle School scholars, and will need…

Medical Facility Security Guard

Company: Custom Protective Services of NY LLC

Location: Garden City, NY

Posted Jun 13, 2025

Must be able to meet and continue to meet any applicable state/city licensing requirements for Security Officers. Current New York State Security Guard License.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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