Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Senior Manager, Data Science - GenAI Digital Assistant

Company: Capital One

Location: New York, NY

Posted Jun 16, 2025

A PHD in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) plus 2…

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Director, Women’s Heart Health Lenox Hill Hospital, Northwell Health Western Region, Katz Institute for Women’s Health

Company: Northwell Health Physician Partners

Location: Manhattan, New York

Posted Jun 15, 2025

View Details Apply on healthecareers.com

Head Sushi Chef

Company: Saki Sushi & Grill

Location: National City, CA

Posted Jun 17, 2025

Maintain cleanliness and organization in the kitchen area, adhering to food safety regulations. Collaborate with kitchen staff to create new menu items and…

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Senior Data Scientist, AI Foundations

Company: Capital One

Location: New York, NY

Posted Jun 16, 2025

A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative…

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Distinguished Data Engineer - Card Technology

Company: Capital One

Location: New York, NY

Posted Jun 17, 2025

Ensure the quality of technical design and implementation. Act as a role model and mentor within the tech community, helping to coach and strengthen the…

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Chef de Cuisine - The Fulton

Company: Seaport Entertainment Group

Location: New York, NY

Posted Jun 17, 2025

Ability to perform the essential job functions consistently, safely, and successfully with the ADA, FMLA and other federal, state, and local standards,…

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Travel Nurse RN - Home Health - $2,459 per week

Company: Healthcare Support

Location: Niagara Falls, New York

Posted Jun 15, 2025

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Physician – Gastroenterology

Company: Optum

Location: Middletown, New York

Posted Jun 15, 2025

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Plumber

Company: Rely

Location: Brooklyn, NY

Posted Jun 16, 2025

A valid plumbing license or certification may be required based on local regulations. Utilize hand tools and power tools for tasks such as pipe threading,…

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Pharmacist in Charge

Company: Pharmacy Value

Location: West New York, NJ

Posted Jun 14, 2025

Oversee day-to-day pharmacy operations and ensure compliance with state and federal regulations. Provide exceptional patient care and counseling.

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Customer Service Representative

Company: IME Guards

Location: Fresh Meadows, NY

Posted Jun 17, 2025

A patient advocate for IME Guards will accompany a claimant (injury victim) during a medical appointment given by a doctor hired by a defense lawyer in a…

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Director, Pediatric and Young Adult Clinical Educator

Company: One Brooklyn Health

Location: Brooklyn, NY

Posted Jun 17, 2025

Current BCLS certification, PALS Certification preferred. Assists in formulating long and short term with goals within the clinical areas as participates in…

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Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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