Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

sign-on bonus ambulatory care (facility) residency

Physician - PACE - Family Medicine

Company: Capital Health

Location: Bordentown, New Jersey

Posted Jun 08, 2025

View Details Apply on healthecareers.com

Electrician

Company: Intercontinental Exchange

Location: New York, NY

Posted Jun 09, 2025

Assemble, install, test, and maintain electrical or electronic wiring, equipment, appliances, apparatus, and fixtures, using hand tools and power tools.

View Details Apply on SimplyHired

Lead Machine Learning Engineer

Company: Capital One

Location: New York, NY

Posted Jun 09, 2025

Master's or doctoral degree in computer science, electrical engineering, mathematics, or a similar field. You’ll participate in the detailed technical design,…

View Details Apply on SimplyHired

Ed-Director-Lead Preschool Teacher (NYS-Certified, 3-Year-Olds Program)

Company: Ladybug Preschool

Location: Brooklyn, NY

Posted Jun 09, 2025

*Bachelor’s degree* in ECE or a related field. We’re hiring a *NYS-certified Early Childhood Educator* to lead our *3s classroom* at our _Smith Street_ location…

View Details Apply on SimplyHired

HVAC Service Technicians, HVAC Control Wiring Technicians, Jr Electricians

Company: Comfort Air Heating & Cooling

Location: New York, NY

Posted Jun 09, 2025

Ability to operate as a van driver for service calls. Diagnose electrical and mechanical faults for HVAC systems. Test HVAC systems using specialized tools.

View Details Apply on SimplyHired

Customer Service Specialist

Company: NSC Staffing

Location: National City, CA

Posted Jun 09, 2025

Document all activity, including field notes, client visits, and workforce deployment records. Conduct pre-deployment walkouts for every new field employee.

View Details Apply on SimplyHired

Pharmacist in Charge/Pharmacy Manager

Company: best care rx llc

Location: Flushing, NY

Posted Jun 09, 2025

The ideal candidate will play a vital role in ensuring the safe and effective use of medications for our patients.

View Details Apply on SimplyHired

Experienced HVAC Field Service Supervisor

Company: Air Stream Air Conditioning Corp

Location: New York, NY

Posted Jun 09, 2025

Valid driver's license with experience driving a van for transportation between job sites. Familiarity with diagnostic tools such as ohmmeters for…

View Details Apply on SimplyHired
401(k) 403(b) ad&d insurance

Physician – Anesthesiologist – Cooperstown, NY

Company: Bassett Healthcare Network

Location: Cooperstown, New York

Posted Jun 08, 2025

View Details Apply on healthecareers.com

Plumber

Company: Quick & Clean HVAC

Location: New York, NY

Posted Jun 09, 2025

Valid driver's license for commercial driving purposes. Use hand tools, power tools, and pipe threading equipment effectively.

View Details Apply on SimplyHired
relocation assistance full time malpractice insurance

Oncology Physician Assistants

Company: Monument Health

Location: Rapid City, South Dakota

Posted Jun 08, 2025

View Details Apply on healthecareers.com

Sales Associate/Stylist (Upper East Side)

Company: gorjana

Location: New York, NY

Posted Jun 09, 2025

401K program, with employer match and matching program*. Generous employee discount and Monthly Product Allowance. Commission, based on personal sales.

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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