Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Supervising Pharmacist

Company: Fuller Drugs

Location: Bronx, NY

Posted Oct 20, 2025

Knowledge of OTC medications & Phone etiquette. Professional & courteous to all kind of patients. Knowledge of entering Rxs into pharmacy software (Micro…

Open Porter Position- Gowanus

Company: Bushburg Properties Inc

Location: Brooklyn, NY

Posted Oct 20, 2025

You will help uphold the image of the facility by performing basic maintenance tasks including trash removal, front lobby support and restroom restocks.

Sales Associate

Company: CONFIDENTIAL DENTAL PRACTICE

Location: New York, NY

Posted Oct 20, 2025

Educate patients on their dental treatment options and sell dental procedures. A warm and welcoming presentation. Monday and Tuesday 1:30 PM-9:00 PM.

Chief Marketing Officer (CMO)

Company: The LCF Group, Inc.

Location: New Hyde Park, NY

Posted Oct 20, 2025

Demonstrated experience integrating AI-driven marketing tools (i.e. ChatGPT, automation, or predictive analytics) into communication or lead engagement…

Cabinet Maker (Custom Millwork)

Company: TBro's Renovation Inc.

Location: Bronx, NY

Posted Oct 20, 2025

Valid driver’s license; ability to lift 75 lbs and work on ladders as needed; reliable commute to Hunts Point.

Social Marketing & Content Strategy Manager, Polo

Company: Ralph Lauren

Location: New York, NY

Posted Oct 20, 2025

Success in the role will come from a strong understanding of social media best practices, ideating best-in-class storytelling tailored to men’s fashion and…

Customer Service Advisor/ Service Writer/Dispatcher

Company: Briggs Equipment

Location: New Braunfels, TX

Posted Oct 20, 2025

Dispatch, assign and monitor Technicians to service calls based on technical certification levels and/or skillset and proactively communicate with external…

Janitor - LGA Airport

Company: PrimeFlight Aviation Services Inc

Location: Flushing, NY

Posted Oct 20, 2025

Enjoy benefits like 401(k) with matching, health, dental, vision, and life insurance, paid time off, growth opportunities, and more (*part-time benefits may…

Analyst

Company: Econ One Research, Inc.

Location: New York, NY

Posted Oct 21, 2025

Conduct independent data analysis utilizing Excel. BA or MA in Economics or related field. Conduct research and analysis in a timely fashion with minimal…

Residential Driver

Company: Arakelian Enterprises Inc

Location: City of Industry, CA

Posted Oct 20, 2025

Frequent entry and exit from a truck, up to 150 times daily, involving using steps to access an elevated seat. Maintain a clean and safe vehicle.

Senior Manager, Information Security Office Consultant

Company: Capital One

Location: New York, NY

Posted Oct 21, 2025

Leverage strong technical acumen and be security SME reviewing architecture, providing risk mitigation solutions and driving overall risk management.

Executive Chef

Company: The Turk's Inn

Location: Brooklyn, NY

Posted Oct 20, 2025

Will be exposed to kitchen and potentially to extreme temperatures, grease, noise, microwave appliances, smoke, open flames and cleaning agents.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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