Strong Customer Service Skills Jobs in Remote

485,455 open positions · Updated daily

Looking for Strong Customer Service Skills jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Remote area.

Senior Security Software Engineer

Company: DigitalOcean

Location: Canada / Remote

Posted Jan 23, 2025

Principal Software Engineer, Transactional Data Platform

Company: Atlassian

Location: Sydney, Australia / Remote

Posted Jan 23, 2025

Atlassian is seeking a Principal Software Engineer to join one of their Sydney engineering teams. The role offers flexibility in working location, with opportunities to work from an office, home, or a combination. Atlassian values expertise and mentorship, emphasizing the candidate's ability to take on high-level responsibilities and guide junior members. The ideal candidate should have a degree in Computer Science or related field, expert-level experience in languages like Java, Python, C#, C/C++, or Ruby, and a passion for collaborating and mentoring. The role involves tackling complex problems, leading code reviews, and contributing to company-wide initiatives. Atlassian offers competitive perks and benefits, fostering a culture that values diverse perspectives and experiences.

Senior Product Manager, Workday

Company: Equinix, Inc

Location: Frisco, TX / Remote

Posted Jan 23, 2025

Principal Solution Architect

Company: ServiceNow

Location: Seoul, South Korea / Remote

Posted Jan 23, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Platform Solution Architect with extensive experience in implementing complex technologies and ServiceNow Workflow solutions. The role involves providing architectural guidance, business acumen, and deep product expertise to customers and partners. Key responsibilities include leading engagement projects, interacting with senior leadership, supporting pre-sales activities, and promoting continuous improvement practices. The ideal candidate should have at least 12 years of consultation and configuration experience, 5 years in advisory consultation related to ServiceNow Workflow solutions, and strong communication skills. ServiceNow Certifications (CSA, CAD, CIS, CSM, CIS-SP, and Core Platform micro-certifications) are required or must be achieved within the first 60 days.

Communications & Events Lead Consultant

Company: Allstate

Location: Remote

Posted Jan 23, 2025

Allstate, a company with over 90 years of innovation, is seeking a Communications Lead Consultant. The role involves developing and executing communication strategies, ensuring quality and error-free communications, and building strong relationships among teams. Key responsibilities include formulating strategies, forecasting deliverables, managing projects, and communicating project information to senior management. The position offers a competitive salary of $74,240.00 - 134,060.00 annually, based on experience and qualifications. Allstate values inclusivity and diversity, offering opportunities for personal and professional growth.

Senior Solutions Consultant

Company: Coupa

Location: Remote

Posted Jan 23, 2025

Director, Product Design

Company: Smartsheet

Location: Remote

Posted Jan 23, 2025

Smartsheet, a tech company, is seeking a Director of Product Design to lead a team in creating intuitive, engaging user experiences for their web and mobile apps. The role involves establishing design vision, defining user experience strategy, and mentoring designers. The ideal candidate has 12+ years of experience in cross-functional roles, 6+ years leading UX teams, and a proven track record of influential UX work contributing to business goals. They should be skilled in Agile methodologies, visual design, and tools like Figma. The company offers comprehensive benefits including pension contributions, flexible time off, and opportunities for professional growth.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

Related Pages