Strong Customer Service Skills Jobs in Remote

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Looking for Strong Customer Service Skills jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Remote area.

Associate Director, Provider Experience Strategy

Company: Oscar Health

Location: Payson, AZ / Remote

Posted Jan 23, 2025

Oscar, a tech-driven health insurance company, is seeking an Associate Director, Provider Experience Strategy. The role involves identifying strategic opportunities, collaborating with data science teams, and presenting findings to executive leadership. The candidate should have 7+ years in healthcare strategy, 4+ years managing contributors, and 3+ years in data analytics. Bonus points for an MBA, healthcare consulting experience, and proficiency in Excel/PowerPoint.

Senior Customer Marketing Manager - Localization - (Houston, TX)

Company: Samsara Inc.

Location: Remote

Posted Jan 23, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a Customer Lifecycle Marketing Manager to internationalize their customer lifecycle program. The role involves designing and implementing region-specific campaigns, optimizing lifecycle journeys, and ensuring compliance with regional regulations. The ideal candidate should have 5+ years of experience in lifecycle marketing, strong project management skills, and a deep understanding of market segmentation and customer journey mapping. Samsara offers a competitive compensation package, flexible working model, and a commitment to diversity and inclusion.

Lead Compensation Analyst - APAC

Company: GE Aerospace

Location: Bangalore, India / Remote

Posted Jan 23, 2025

The Lead Compensation Analyst - APAC role involves partnering with the APAC Compensation Leader to execute and communicate GE Aerospace compensation programs and policies in the Americas region. This position requires a Bachelor's degree, 5+ years of professional experience in HR or Finance, and strong analytical skills. The role involves designing and managing compensation initiatives, implementing benchmarking strategies, and ensuring adherence to legal requirements. Collaboration with cross-functional teams, vendors, and stakeholders is essential. The ideal candidate should possess excellent communication skills, be adaptable to new technology, and have a strategic, business-centric focus.

Senior Full Stack Software Development Engineer - Mexico

Company: Zillow

Location: Mexico City, Mexico / Remote

Posted Jan 23, 2025

Software Engineer - Salesforce

Company: Allstate

Location: Remote

Posted Jan 23, 2025

Allstate is seeking a Salesforce Platform Developer to lead technical initiatives and align solutions with business needs. The ideal candidate should be passionate, self-directed, and have a strong working knowledge of Salesforce cloud platforms and integrations. Responsibilities include contributing to strategic vision, translating complex requirements into maintainable Salesforce solutions, collaborating with stakeholders, and mentoring junior team members. The role involves managing the end-to-end development lifecycle, supporting Delivery Managers, and sustaining collaboration in a geographically distributed team. The compensation for this role ranges from $112,000 to $196,750 annually.

Senior Director, Business Opertions

Company: Equinix, Inc

Location: Toronto, Canada / Remote

Posted Jan 23, 2025

Senior Fullstack Engineer

Company: Lumos

Location: Remote

Posted Jan 23, 2025

Lumos, a fast-growing startup backed by renowned investors like Andreessen Horowitz, is revolutionizing app and access management for organizations. They offer a unified platform that simplifies app search, request, and access, significantly reducing waiting times for IT requests. Lumos has seen strong adoption and is hiring a Senior Fullstack Engineer to build and own core product features, scale the platform, and mentor engineers. The company values motivation, growth, and diversity, offering competitive benefits including remote work, comprehensive health coverage, company bonding trips, unlimited PTO, and a wellness stipend.

Senior People Technology Analyst - Workday

Company: Samsara Inc.

Location: Remote

Posted Jan 23, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a Workday configuration expert to join their People Technology & Operations team. The role involves leading Core HCM and Advanced Compensation Workday configuration, building and enhancing business processes, and cross-functional collaboration with HR and business stakeholders. The ideal candidate should have 5+ years of experience in fast-growing, global companies, 4+ years in Workday configuration, and 2+ years in Advanced Compensation. They should be comfortable acting as an internal consultant, driving efficiency, and solving complex business challenges. Samsara offers a competitive total compensation package, flexible working model, and a commitment to diversity and inclusion.

AMS Go To Market Leader - Consumer Goods

Company: ServiceNow

Location: Phoenix, AZ / Remote

Posted Jan 23, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking an AMS Go To Market Leader for Consumer Goods. The role involves aligning with industry transformation sales teams, leveraging technology for transformation change, and developing strategic opportunities. The ideal candidate should have extensive Consumer Goods industry experience, IT/Technology function experience, and a proven track record in an Enterprise Software company or top-tier consulting firm. Key responsibilities include customer focused pipeline development, sales oriented pipeline progression, partner development, solution design, and business analysis. The role requires exceptional presentation skills, relationship building, and the ability to thrive in a high-growth environment.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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