Strong Customer Service Skills Jobs in USA

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Looking for Strong Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the USA area.

Senior Solutions Engineer

Company: Twilio

Location: USA

Posted Nov 06, 2024

Twilio is looking for a Senior Solutions Engineer to join their team. The role involves partnering with Account Executives to execute presales activities, becoming an expert builder and evangelist of Segments products, and leading technical evaluations with prospects. The company values diversity, equity, and inclusion, and offers a range of benefits to its employees.

Financial Analyst III

Company: Rackspace

Location: USA

Posted Nov 06, 2024

The job posting is for a Financial Analyst III at Rackspace Technology, responsible for complex financial analyses, budgeting, and forecasting. The role requires advanced technical knowledge, strong communication and organizational skills, and ability to work independently.

Product Manager - Design Systems Foundations

Company: Figma

Location: USA

Posted Nov 06, 2024

Figma is looking for a Product Manager to lead their Design Systems Foundations product team. The role involves simplifying the product area's codebase and tech stack, and redefining the architecture in an intuitive and scalable way. The ideal candidate has 4+ years of experience as a full-time Product Manager, experience working on APIs, platform products, or complex technical systems, and an eye for detail.

Affiliate Marketing Coordinator

Company: AllTrails

Location: USA

Posted Nov 06, 2024

AllTrails is a popular outdoors platform that helps people explore the outdoors with hand-curated trail maps, photos, reviews, and user recordings. The company is building a global beloved outdoors brand and is looking for an Affiliate Contractor to drive awareness of the brand and bring more people onto the platform.

Head of Enterprise Sales

Company: StackAdapt

Location: USA

Posted Nov 06, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. They are looking for an experienced leader to drive growth across enterprise brands and agencies in the West region of the United States. The company offers a competitive salary, commission structure, and benefits.

Senior Android Engineer

Company: brightwheel

Location: USA

Posted Nov 06, 2024

Brightwheel is a technology company that aims to provide high-quality early education for every child. They are seeking a Senior Android Engineer to join their mobile team and are committed to creating a diverse and inclusive work environment.

Senior Crypto Engineer - EVM - Crypto & Onchain

Company: Kraken

Location: USA

Posted Nov 06, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a platform for users to buy, sell, and trade cryptocurrencies. The company is committed to industry-leading security, crypto education, and world-class client support.

Technical Account Manager 3

Company: Twilio

Location: USA

Posted Nov 06, 2024

Twilio is looking for a Technical Account Manager to support top-tier strategic customers in North America. The role requires strong technical and diplomatic skills, experience with RESTful technology, and ability to troubleshoot complex technical issues.

Outbound Sales Development Representative

Company: Figma

Location: USA

Posted Nov 06, 2024

Figma is looking for an Outbound Sales Development Representative to join their dynamic team. The role involves prospecting into accounts, building customer relationships, and contributing to the company's growing sales pipeline.

Manager - Machine Learning

Company: MyFitnessPal

Location: USA

Posted Nov 06, 2024

MyFitnessPal is looking for a Manager of Machine Learning to lead and scale a team of data scientists and machine learning engineers. The role involves promoting team growth, developing strong working relationships, and building a ML Ops environment to empower the ML team.

Enterprise Sales Executive

Company: QuinStreet

Location: USA

Posted Nov 06, 2024

The job posting is for an Account Executive position in the QuinStreet Rating Vertical, responsible for growing sales revenue through new client acquisition, managing a full cycle sales funnel, and educating clients on industry best practices.

Staff Editor - Daily Desk

Company: The Athletic Media Company

Location: USA

Posted Nov 06, 2024

The Athletic is a digital sports media company that is hiring a staff editor for its Daily Desk. The successful candidate will have strong news judgment and editing experience, and will collaborate with reporters and editors to launch coverage around breaking news.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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