Strong Customer Service Skills Jobs in USA

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Looking for Strong Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the USA area.

DevOps/SRE Engineer

Company: Answerrocket

Location: USA

Posted Oct 30, 2024

AnswerRocket is seeking a DevOpsSRE Engineer to join their growing team. The role involves designing and managing cloud infrastructure, implementing monitoring systems, and building automation tools. The company values collaboration, transparency, and inclusivity.

SAP APM and Workflow Application Developer

Company: Cognizant

Location: USA

Posted Oct 30, 2024

Cognizant is looking for an SAP APM and Workflow Application Developer to join their dynamic team. The role involves developing technical solutions to improve broker compensation processes, implementing APM rule formulas, and supporting initial and renewal Medicare enrollments.

Service Desk Administrator III- Orders & Billing

Company: Pax8

Location: USA

Posted Oct 30, 2024

The Service Desk Admin III role is responsible for facilitating orders and billing scenarios, providing technical support, and collaborating with management. The ideal candidate should have experience in a similar field, excellent analytical and problem-solving skills, and a passion for learning and developing others.

Implementations Consultant - Supply Chain Solutions

Company: Everstream Analytics

Location: USA

Posted Oct 30, 2024

Everstream Analytics is looking for a customer-focused Implementations Consultant to join their Professional Services team. The role involves advising clients on best practices, system capabilities, and limitations, and facilitating data and system integrations. The ideal candidate has a bachelor's degree, at least 4 years of experience in B2B SaaS implementation, and is a self-starter with a curious attitude and willingness to learn.

Supervisor BCBA Talent Acquisition

Company: Blue Balloon ABA

Location: USA

Posted Oct 30, 2024

Blue Balloon ABA is hiring a Supervisor of BCBA Talent Acquisition to lead the recruitment of compassionate and mission-driven individuals. The role involves partnering with hiring managers, developing strategies to market talent opportunities, and providing exceptional client service.

Senior C++ Developer

Company: Inworld AI

Location: USA

Posted Oct 30, 2024

The job posting is looking for C++ developers with experience in AI-related projects to work on bringing Inworld AI technologies into games. The job requires strong fundamentals in data structures, algorithms, and object-oriented programming, as well as proficiency with C++ build systems like CMake. The company offers a competitive salary range of $150,000 to $220,000, including bonus, equity, and benefits.

Regional Sales Director

Company: Hypr

Location: USA

Posted Oct 30, 2024

HYPR is seeking a Regional Sales Director in NYC to join their mission to create a passwordless world and secure the identity lifecycle. The role requires 5+ years of experience in enterprise SaaS sales, strong communication and presentation skills, and the ability to work in a flexible environment.

Recruiting Coordinator

Company: Magicschool

Location: USA

Posted Oct 30, 2024

The text describes a job opening for a Recruiting Coordinator at MagicSchool, a generative AI platform for teachers. The role involves managing candidate logistics, coordinating interviews, and facilitating communication between candidates, hiring managers, and recruiters. The company offers a range of benefits and values diversity, innovation, and excellence.

Lead Designer

Company: Bounteous

Location: USA

Posted Oct 30, 2024

Bounteous is looking for an experienced Lead Designer to join their growing design practice. The role involves leading and contributing to project quality, creativity, and delivery, as well as mentoring junior designers.

Technical Implementation Specialist

Company: Pavilion Payments

Location: USA

Posted Oct 30, 2024

The ATM Installation Technician assists in organizing and executing new and existing gaming property installations. The candidate will have familiarity with analyzing windows logs, SQL databases, and network diagnostic tools.

QA Engineer

Company: Centro

Location: USA

Posted Oct 30, 2024

Basis Technologies is a company that delivers software and services to automate digital media operations. They are committed to building an inclusive culture and provide a range of benefits to their employees.

Commission Analyst

Company: Incorta

Location: USA

Posted Oct 30, 2024

Incorta is a next-generation data analytics platform that excels at rapidly delivering business value from transactional data. The company is looking for a Commissions Analyst to administer its variable compensation plans and is backed by marquee VCs such as Google Ventures and Kleiner Perkins.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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