Strong Customer Service Skills Jobs in USA

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Looking for Strong Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the USA area.

Frontend Engineer

Company: Elicit

Location: USA

Posted Oct 21, 2024

Elicit is an AI research assistant that helps researchers make better decisions. The company is hiring a frontend engineer to work on building a product that researchers can't live without. The role requires strong technical skills, experience with complex web apps, and above-average communication skills.

Compliance Manager

Company: Nextech

Location: USA

Posted Oct 21, 2024

Nextech is a leader in specialty healthcare technology solutions, committed to hiring and retaining talent. The company offers competitive pay, benefits, and a comprehensive wellness program. The Compliance Manager role involves developing and implementing compliance policies and procedures.

Principal Engineer, Marketing Technology

Company: Airbnb

Location: USA

Posted Oct 21, 2024

The text describes the Marketing Technology (MarTech) team at Airbnb, seeking a Principal Engineer to lead the architectural design and strategic direction of the next generation MarTech Platform. The team aims to deliver personalized marketing experiences, drive engagement and growth, and contribute to Airbnb's mission.

Commercial Account Executive

Company: Grafana Labs

Location: USA

Posted Oct 21, 2024

Grafana Labs is looking for a Commercial Account Executive to prospect and close new business in the West Region of the US. The ideal candidate has a technical background, experience in infrastructure technology sales, and is able to understand and convey the value of Grafana Cloud and Grafana Enterprise.

Senior DevOps Engineer

Company: Gradient AI

Location: USA

Posted Oct 21, 2024

Gradient AI is a leading provider of AI solutions for the insurance industry. They are looking for a DevOps and Machine Learning Ops Engineer to help build functional systems that improve customer experience.

People Analytics Analyst

Company: Plaid

Location: USA

Posted Oct 21, 2024

Plaid is a company that aims to empower people to take control of their finances by building tools and experiences for developers to create their own financial products. The company is looking for a People Analytics Team member to help create the vision and build the future of their People reporting and analysis foundation.

Staff Software Engineer

Company: HubSpot

Location: USA

Posted Oct 21, 2024

HubSpot is seeking a Staff Software Engineer to join the Reporting Product Group. The team works on high-impact projects, connecting customer actions to results, and delivering reports to customers. The ideal candidate has a long track record of delivering high-value projects, is well-versed in engineering principles, and has a thirst for technical challenges.

WordPress Technical Support Agent

Company: StellarWP

Location: USA

Posted Oct 22, 2024

The job posting is for a Technical Support Agent position at StellarWP, a leading force in the WordPress ecosystem. The ideal candidate will have a deep understanding of WordPress and experience in troubleshooting complex technical issues. The job offers a permanent remote full-time position with a pay range of $18 to $25 per hour.

Sales Operations Analyst

Company: Angi

Location: USA

Posted Oct 21, 2024

Angi is a company that helps homeowners find and hire local professionals for home services. The Sales Commissions and Analytics team provides insights and drives business strategy. The compensation team is responsible for developing and modeling variable compensation plans. The company values diversity and offers competitive compensation and benefits.

Senior Principal SFA

Company: Airbnb

Location: USA

Posted Oct 21, 2024

The job posting is for a high-impact role in the Marketing Strategic Finance amp Analytics team, requiring 12+ years of experience in finance, business, and analytics. The role involves leading a small team, managing budgets, and collaborating with senior stakeholders.

Tech Lead, Web Development

Company: HubSpot

Location: USA

Posted Oct 21, 2024

The DX Team is looking for a web development team lead to develop websites, work with cutting-edge technology, and make a significant impact. The role requires experience in web development, team leading, and project management, with a focus on Nodejs, Reactjs, and Vuejs.

Call Center Associate

Company: Conduent Commercial Solutions, LLC

Location: USA

Posted Oct 21, 2024

Conduent delivers mission-critical services and solutions, creating exceptional outcomes for clients and millions of people. You have an opportunity to thrive, make a difference, and be part of a culture that values individuality.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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