Strong Customer Service Skills Jobs in USA

605,704 open positions · Updated daily

Looking for Strong Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the USA area.

Field Project Manager, EV Charging

Company: The Mobility House

Location: USA

Posted Oct 22, 2024

The Mobility Houses is seeking a self-motivated project manager to join their Project Delivery team to help deploy more vehicle fleet electrification solutions across North America. The company is committed to creating an emissions-free energy and mobility future and has developed an expansive partner ecosystem to integrate electric vehicles into the power grid.

VP - Total Rewards

Company: Pinterest

Location: USA

Posted Oct 22, 2024

The job description is for a Head of Total Rewards position at Pinterest, responsible for developing and executing total rewards strategies, managing compensation and benefits programs, and partnering with senior leaders. The ideal candidate will have experience in total rewards, compensation committee, and public company reporting requirements.

Senior DevOps Engineer

Company: FreeWill

Location: USA

Posted Oct 22, 2024

FreeWill is an award-winning social good startup that is looking for a compassionate and experienced DevOps engineer to join their team. The company offers excellent benefits, work from anywhere in the US, and a non-negotiation policy for fairness reasons. The role reports to the Platform Engineering Manager and requires 4+ years of experience with AWS, serverless architecture, and modern DevOps toolsets.

Snowflake Data Architect

Company: The Motley Fool

Location: USA

Posted Oct 22, 2024

The Motley Fool is looking for a Freelance Data Architect specializing in Snowflake to join their team. The role requires 45+ years of relevant experience and involves optimizing Snowflake's data warehouse for cost efficiency and compute optimization.

AI Engineer

Company: Elicit

Location: USA

Posted Oct 22, 2024

Elicit is an AI research assistant that uses language models to help researchers make better decisions. The company is hiring an AI engineer to work on building a scalable ML system based on human-understandable task decompositions. The role requires strong technical aptitude, curiosity, and enthusiasm for language models, as well as above-average communication skills.

Ethereum Ecosystem Lead

Company: Blockdaemon

Location: USA

Posted Oct 22, 2024

Blockdaemon is seeking an experienced Ethereum Ecosystem Lead to join their growing team. The role involves driving the growth, development, and adoption of their ETH ecosystem, establishing relationships with protocol foundations, and collaborating with internal and external teams.

Growth Marketing Specialist

Company: Ladders

Location: USA

Posted Oct 22, 2024

The company Ladders Inc fosters a dynamic and innovative work environment that values individuality, independence, and community. They prioritize accessibility, collaboration, and personal wellbeing, and are seeking a Growth Marketing Specialist to drive results across multiple marketing channels.

Senior Manager - Community Powered Growth

Company: Airbnb

Location: USA

Posted Oct 22, 2024

The job posting is for a Senior Manager position at Airbnb, responsible for leading the global expansion of the CoHost Network. The role involves developing and executing innovative strategies, leading cross-functional teams, and building strong relationships with stakeholders.

Ruby on Rails Backend Developer

Company: Accelon Inc.

Location: USA

Posted Oct 22, 2024

The job posting is for a Senior Staff Software Engineer position, requiring 7+ years of experience in Ruby on Rails development. The responsibilities include designing, developing, and deploying high-quality applications, as well as collaborating with team members and ensuring the stability and performance of existing applications.

GTM (go-to-market) Lead

Company: Elicit

Location: USA

Posted Oct 22, 2024

Elicit is an AI research assistant that helps researchers make better decisions. The company is looking for a sales hire to define its enterprise product and process, and is offering a competitive salary and benefits package.

DevOps Engineer

Company: Zingtree

Location: USA

Posted Oct 22, 2024

Zingtree is looking for a MidLevel DevOps Engineer to join their growing team. The role involves designing and implementing CICD pipelines, automating infrastructure provisioning, and troubleshooting issues in production environments.

Senior Quality Assurance Engineer

Company: Medalogix

Location: USA

Posted Oct 22, 2024

Medalogix is a fast-growing healthcare software company seeking a Senior Quality Assurance Engineer to work remotely. The company is transforming home health and hospice agencies by leveraging data science, machine learning, and innovative cloud technology. The role involves building and executing functional and regression test cases, leading the planning and execution of comprehensive test strategies, and collaborating with the team and management.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

Related Pages