Strong Customer Service Skills Jobs in USA

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Looking for Strong Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the USA area.

Financial Planning & Analysis Partner

Company: Dropbox

Location: USA

Posted Oct 06, 2024

The role is for a Financial Planning and Analysis Partner to support the Marketing and Communications teams, requiring strong analytical skills, communication skills, and experience with financial systems and tools.

Program Manager, Business Systems

Company: insightsoftware

Location: USA

Posted Oct 06, 2024

The job description is for a Program Manager to assist the Business Systems Team with managing multiple projects. The ideal candidate should have experience in software implementations, project management, and team collaboration.

Majors Acquisition Account Executive

Company: PagerDuty

Location: USA

Posted Oct 06, 2024

PagerDuty is seeking a Majors Acquisition Account Executive to join their new customer acquisition team. The role involves acquiring new logo accounts in the Enterprise space, creating and managing net new business deals, and partnering with various teams to drive success.

Corporate Counsel

Company: Planet

Location: USA

Posted Oct 06, 2024

The role is seeking a Corporate Counsel to join the Legal team, reporting to the SVP Legal. The role will advise on US corporate matters, including public company reporting, governance, and strategic transactional support. The candidate will partner with finance, accounting, investor relations, and communications teams on external disclosures and provide counsel to cross-functional stakeholders and senior leaders.

Software Engineer - Reals

Company: Coalition, Inc.

Location: USA

Posted Oct 06, 2024

The Renewals Engineering Team is a dedicated unit that excels in crafting personalized insurance solutions. The team's primary goals include increasing the renewal rate and ensuring a seamless experience for clients. The role involves building high-quality APIs, designing public interfaces, and collaborating with cross-functional stakeholders.

Regional Sales Director

Company: PagerDuty

Location: USA

Posted Oct 06, 2024

PagerDuty is looking for a Strategic Software Sales Director to lead a team of account executives and generate expansion business. The ideal candidate has 5+ years of enterprise sales leadership experience and strong executive presence.

Senior DevOps Engineer

Company: Blackpoint Cyber

Location: USA

Posted Oct 06, 2024

Blackpoint Cyber is a leading cybersecurity company seeking a Senior DevOps Engineer to join their dynamic team. The role involves designing and implementing infrastructure and CICD pipelines, with a focus on automation, scalability, and performance.

Sales Recruiter

Company: Figma

Location: USA

Posted Oct 06, 2024

Figma is looking for an experienced full-life cycle Sales Recruiter to support the organization's growth. The role involves managing recruiting processes, partnering with sales leaders, and building positive relationships. The ideal candidate has 6+ years of experience in in-house recruiting, expertise in the SaaS scaling tech landscape, and advanced sourcing and passive engagement skills.

Product Designer - Seller Experience

Company: Whatnot

Location: USA

Posted Oct 06, 2024

Whatnot is a livestream shopping platform that is growing rapidly and hiring for various roles, including a senior product designer. The company values diversity and has a strong focus on design excellence, creativity, and continuous growth.

IT System Administrator

Company: Forma

Location: USA

Posted Oct 06, 2024

Forma is a company that provides flexible benefits software to help companies offer competitive benefits packages to their employees. The company has helped hundreds of companies design and support flexible inclusive benefits programs for their employees.

Associate Customer Success Manager

Company: ExtraHop

Location: USA

Posted Oct 06, 2024

The job posting is for a Customer Success Specialist at ExtraHop, a company that provides solutions for mission-critical business and technology problems. The role involves working with customers to deliver solutions, leading onboarding and training, and monitoring customer health and maturity levels. The company offers a supportive work environment, great customers, and a product that customers love.

Editorial Data Analyst

Company: Eventbrite, Inc.

Location: USA

Posted Oct 06, 2024

Eventbrite is looking for an Editorial Data Analyst to join their Communications team. The role involves analyzing data to shape stories, strengthen media presence, and guide company strategy. The ideal candidate has 35 years of professional experience in data or related fields, proficiency in SQL, and excellent communication skills.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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