Strong Customer Service Skills Jobs in USA

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Looking for Strong Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the USA area.

Vice President, Employer Sales

Company: Garner Health

Location: USA

Posted Oct 05, 2024

Garner Health is seeking a Vice President to oversee their South Region, responsible for managing a team and driving revenue growth within the 50 to 5000 life segment.

Community Coordinator

Company: Upwork

Location: USA

Posted Oct 05, 2024

Upwork is a work marketplace that enables companies and talent to work together. They are seeking a Social Media Community Coordinator to join their team and build strong relationships with their audience.

Business Recruiter

Company: Figma

Location: USA

Posted Oct 05, 2024

Figma is looking for an experienced full-life cycle Marketing Recruiter to support the organization's growth. The role involves building and executing the talent strategy, partnering with key stakeholders, and hiring top talent. The ideal candidate has 7+ years of full-cycle in-house recruiting experience in a high-growth business.

Principal Product Manager

Company: Lily AI

Location: USA

Posted Oct 05, 2024

Lily AI is a retail AI company empowering retailers and brands by bridging the gap between merchantspeak and customerspeak. The company is hiring a Principal Product Manager to develop its advertising effectiveness strategy and lead seamless integrations with Google Ads.

Network Delivery Manager

Company: Render Networks

Location: USA

Posted Oct 05, 2024

Render is a company that is passionate about innovation and building networks to connect communities. They are experiencing rapid adoption and are looking for a Network Delivery Manager to deliver outstanding customer and project outcomes.

Growth Strategy & Analytics Analyst

Company: Privia Health

Location: USA

Posted Oct 05, 2024

Privia Health is a technology-driven company that collaborates with medical groups and health systems to optimize physician practices and improve patient experiences. The company is looking for a Growth Strategy and Analytics Analyst to oversee financial modeling and valuation initiatives for its clients nationwide.

Senior Sales Manager

Company: Teleport

Location: USA

Posted Oct 05, 2024

Teleport is a company that helps companies stay secure while moving fast. They provide a platform for infrastructure access management, and their team is looking for a Mid Market Sales Leader. The company values autonomy, security, and business acumen, and offers a range of benefits, including extensive health coverage, annual expense budget, and equity in the company.

Operations Program Manager - Product Support

Company: Figma

Location: USA

Posted Oct 05, 2024

Figma is looking for an Operations Program Manager to lead strategic programs and drive complex projects. The role requires strong program management skills, technical familiarity, and excellent communication skills. The team is solving exciting challenges and creating an environment where teams and customers can thrive.

Manager - SMB Sales

Company: Figma

Location: USA

Posted Oct 05, 2024

Figma is looking for a Manager SMB Sales to join their dynamic team. The role involves leading a team of Account Executives, fostering an environment of success, and driving meaningful relationships with customers. The company values growth and encourages applicants to apply even if their experience doesn't perfectly align with the job description.

Marketing Coordinator

Company: thatgamecompany

Location: USA

Posted Oct 05, 2024

The job posting is for a Marketing Coordinator position in the video game industry, responsible for managing social media content, digital ad campaigns, and events for the Korean region. The role offers opportunities for learning and growth in game publishing and marketing.

GTM Recruiter

Company: Jasper AI, Inc.

Location: USA

Posted Oct 05, 2024

Jasper is an end-to-end AI platform that aims to elevate marketers with the power of AI. The company has been recognized as one of the Top 15 Most Innovative AI Companies of 2024 by Fast Company and has a growing roster of Enterprise and Fortune 500 logos.

Technical Writer

Company: ReCharge

Location: USA

Posted Oct 05, 2024

Recharge is a subscription platform that helps ecommerce brands simplify retention and growth. As a Technical Writer, you will be responsible for creating product documentation and ensuring an accurate and comprehensive library of Recharge knowledge.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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