Strong Customer Service Skills Jobs in USA

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Looking for Strong Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the USA area.

Director of Regional Marketing

Company: Vercel

Location: USA

Posted Sep 27, 2024

Vercel is a company that provides a frontend cloud platform for building and scaling web applications. The company is looking for a Director of Field and Regional Marketing to develop and execute comprehensive marketing strategies for the AMER, EMEA, and APAC regions.

VP of Design

Company: Mercury

Location: USA

Posted Sep 27, 2024

Mercury is looking for a design leader to grow their team and shape the company's vision for excellent banking experiences. The role involves balancing leadership, strategy, product design, brand design, and team management, with a focus on driving design thinking into strategic planning and decision-making processes.

Reward Manager

Company: Zepz

Location: USA

Posted Sep 27, 2024

The role involves leading annual reward programs and activities globally, supporting colleagues, and developing the company's reward proposition. The ideal candidate has experience in cash and equity compensation, benefits, and global reward roles, with strong communication and leadership skills.

Senior Sales Operations Manager

Company: Vercel

Location: USA

Posted Sep 27, 2024

Vercel is a company that provides a frontend cloud platform for building and scaling web applications. They are seeking a Senior Sales Operations Manager to join their Revenue Operations team, who will play a critical role in optimizing sales processes and systems, driving revenue growth, and ensuring the efficiency of their Sales teams.

Customer Service Rep-Well-being

Company: American Specialty Health Incorporated

Location: USA

Posted Sep 27, 2024

American Specialty Health Incorporated is seeking a Customer Service Representative to join their ASHCare Member Support team. The job requires providing customer service to members, responding to phone calls, and working from home.

HR and Benefits Administrator

Company: PeopleGrove

Location: USA

Posted Sep 27, 2024

The HR and Benefits Administrator will support the team in the US and India by managing benefits programs and providing exceptional service to employees. The role requires strong organizational skills, attention to detail, and excellent communication skills.

Enterprise Customer Success Manager

Company: UpGuard

Location: USA

Posted Sep 27, 2024

UpGuard is a rapidly growing company that is looking for an Enterprise Customer Success Manager to join their high-performing team. The company is committed to helping its customers thrive and is looking for someone with a passion for helping others and building long-lasting relationships.

Client Principal

Company: Nearform

Location: USA

Posted Sep 27, 2024

Nearform is seeking a Client Principal to join their North American team. The role involves expanding the client base, fostering relationships, and driving revenue generation. The ideal candidate has experience in selling complex software development projects to Fortune 2000-type companies and can effectively communicate Nearform's value proposition.

Strategy & Operations

Company: Clipboard Health

Location: USA

Posted Sep 27, 2024

The job requires a sales professional to drive demand side growth in the company's marketplace. The role involves understanding customer needs, building rapport, and delivering solutions. The company is looking for a general athlete who embodies the necessary traits to succeed in the role.

Customer Service Rep - Clinical

Company: American Specialty Health Incorporated

Location: USA

Posted Sep 27, 2024

American Specialty Health is hiring customer service professionals for a high-volume call center. The job requires excellent communication skills, basic computer skills, and the ability to work from home. The company offers competitive pay, bonus opportunities, and a positive work environment.

Senior Customer Success Manager

Company: Vercel

Location: USA

Posted Sep 27, 2024

Vercel is looking for a Customer Success Manager to manage a portfolio of Enterprise customers, providing a trusted product advisor role, driving incremental value, and enabling customers to use Vercel's solutions to develop, preview, and ship their web properties.

HR Operations Coordinator

Company: BPM LLP

Location: USA

Posted Sep 27, 2024

BPM is a company that values caring and community, offering a total rewards package, wellbeing resources, and professional development opportunities. They are looking for caring people who put others first, self-starters, and lifelong learners to join their team.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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