Strong Customer Service Skills Jobs in USA

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Looking for Strong Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the USA area.

Manager, Technical Account Management

Company: Cloudflare

Location: USA

Posted Sep 24, 2024

Cloudflare is a technology company that aims to build a better Internet. They provide a range of services, including cloud-based infrastructure, security, and performance optimization. The company is committed to diversity and inclusivity, and offers a range of benefits to its employees.

Interactive Designer, Brand

Company: Retool

Location: USA

Posted Sep 24, 2024

Retool is a company that aims to bring good software to everyone by providing a new type of development platform that combines traditional software development with a drag-and-drop UI editor and AI. They are looking for an Interactive Designer to design a cohesive and beautiful experience for their website, which is critical to their success.

Technical Support Engineer

Company: Judicial Systems Inc

Location: USA

Posted Sep 25, 2024

The job posting is seeking a Technical Support Engineer to join a dynamic team, providing technical support and troubleshooting for jury management software applications. The ideal candidate will effectively communicate solutions to technical and non-technical users, and is passionate about using their technical expertise to empower others.

Social Media & Community Manager

Company: Glorious

Location: USA

Posted Sep 24, 2024

Glorious is a lifestyle gaming hardware company looking for an organized and experienced Social Media and Community Manager to join their Marketing team. The ideal candidate will have deep experience creating and managing content for social and community platforms and the ability to engage with community members daily.

Full Stack Java Developer

Company: Verra Mobility

Location: USA

Posted Sep 25, 2024

Verra Mobility is a global leader in smart mobility, developing technology-enabled solutions to help the world move safely and easily. The company is seeking a Full Stack Java Developer to contribute to the development and quality of their future and existing technology products.

Senior QA Engineer

Company: Underdog Fantasy

Location: USA

Posted Sep 24, 2024

Underdog is a fast-growing sports gaming company that builds innovative games and products for American sports fans. They are looking for a QA engineer to improve their testing processes and work with their engineering and product teams to ensure high-quality feature releases.

Principal Compensation Consultant

Company: SquareSpace

Location: USA

Posted Sep 24, 2024

Squarespace is looking for a senior level Compensation Consultant to join their team. The role involves analyzing external benchmark data, evaluating existing roles, providing consultation to senior business leaders, and creating presentations to educate partners. The company offers a range of benefits and perks, including a choice between medical plans, fertility and adoption benefits, and equity plan for all employees.

Senior Underwriter

Company: Revenued

Location: USA

Posted Sep 24, 2024

Revenued is a fintech company seeking a Sr Underwriter to join their team. The company provides capital to small to medium-sized businesses and is in the midst of hypergrowth. The job duties include reviewing and pricing large deals, communicating with sales reps, and attending credit committee meetings.

Sr. Business Analyst - Risk & Analytics

Company: NinjaHoldings

Location: USA

Posted Sep 24, 2024

NinjaHoldings is seeking an experienced business analyst to join their Risk and Analytics team. The candidate will design, implement, and manage decisions in their rules engine platform to ensure optimal decisions.

Technical Writer

Company: AgentSync

Location: USA

Posted Sep 24, 2024

The job posting is for a Technical Writer role at AgentSync, a compliance as a service solution. The role involves owning product documentation, working closely with various teams, and delivering clear and concise documentation to customers. The company offers a competitive compensation package and a positive work environment.

Mid-Level Software Engineer

Company: Zuub

Location: USA

Posted Sep 24, 2024

Zuub is a SaaS company looking for a Software Engineer to join their remote team. The company has secured $9 million in funding and is looking for someone with at least 5 years of experience to work on performance and stability improvement efforts across their APIs and applications.

Strategic Customer Success Manager

Company: Vouched

Location: USA

Posted Sep 24, 2024

Vouched is building a powerful identity verification platform to provide access to critical services. The company is looking for a Strategic Customer Success Manager to foster deep customer relationships and drive sales growth.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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