Strong Customer Service Skills Jobs in USA

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Looking for Strong Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the USA area.

Payroll Specialist

Company: Limble

Location: USA

Posted Sep 23, 2024

The job posting is for a Payroll Specialist role at Limble, a company that empowers unsung heroes and revolutionizes maintenance operations. The role involves managing US and Canada payroll operations, ensuring accuracy and compliance, and collaborating with the VP of Finance. The company offers a range of benefits, including flexible PTO, paid holidays, and stock options.

Director of Procurement

Company: Renaissance

Location: USA

Posted Sep 23, 2024

Renaissance is a global leader in preK-12 education technology, seeking a Director of Procurement to lead the Purchasing and Sourcing department. The successful candidate will drive positive impact, manage spend, and develop procurement strategies.

Senior Machine Learning Engineer

Company: Workiva

Location: USA

Posted Sep 23, 2024

The Senior Machine Learning Engineer is responsible for delivering innovative machine learning solutions across Workiva. The role involves designing systems, developing APIs, and mentoring team members. The job requires proficiency in Python, GO, Java, and experience with model deployment, data pipelines, and infrastructure.

Infrastructure Engineer

Company: SpecterOps

Location: USA

Posted Sep 23, 2024

SpecterOps is hiring an experienced Infrastructure Engineer to support the BloodHound Enterprise team. The job offers a competitive salary range, remote work, and a range of benefits.

Sales Enablement Program Manager

Company: Renaissance

Location: USA

Posted Sep 23, 2024

Renaissance is a global leader in preK-12 education technology, seeking a Sales Enablement Program Manager to provide learning content and resources to maximize growth and motivate success.

Senior Security Engineer II

Company: Signifyd

Location: USA

Posted Sep 23, 2024

The Security Engineer role at Signifyd involves assisting cybersecurity operations, vulnerability management, and working with other security teams to identify threats and vulnerabilities. The role requires experience in programming languages, professional certifications, and cloud technologies. The company offers various benefits, including discretionary time off, 401K match, and stock options.

Senior Director Sales Operations and Strategic Analysis

Company: Nutrafol

Location: USA

Posted Sep 23, 2024

The job posting is seeking an experienced Senior Director of Sales Operations to oversee the strategic development and execution of incentive compensation plans. The ideal candidate will have experience in maximizing field efficiency, developing highly motivating IC plans, and managing direct reports.

Senior Data Analyst - Health

Company: Gradient AI

Location: USA

Posted Sep 23, 2024

Gradient AI is a leading provider of AI solutions for the insurance industry. The company has experienced strong growth and recently raised $56 million in funding. The Senior Data Analyst role is responsible for creating reports and presentations to support client executives.

DX Engineer - Next.js

Company: Vercel

Location: USA

Posted Sep 23, 2024

Vercel is hiring a Developer Experience DX Engineer to maintain and enhance the Nextjs documentation site. The role requires experience with Nextjs, writing, and teaching. The company offers inclusive benefits, flexible work arrangements, and a competitive salary range.

Director, Project Management

Company: Precisionmedicinegroup

Location: USA

Posted Sep 23, 2024

QuartzBio is looking for a Director of Project Management to oversee the planning and execution of projects for the implementation of their Software as a Service (SaaS) solutions. The role involves leading a team of project managers, developing and implementing project management methodologies, and collaborating with senior leadership to align project goals with business objectives.

Technical Product Manager

Company: Equipmentsharecom

Location: USA

Posted Sep 23, 2024

EquipmentShare is hiring a Technical Product Manager to lead their permissions and identity management strategy. The role requires experience in product management and technology, and offers competitive compensation and benefits.

Enterprise Account Manager, Civil & Infrastructure

Company: Procore Technologies

Location: USA

Posted Sep 23, 2024

Procore is looking for an Enterprise Account Manager to join their Sales team. The role involves working with existing enterprise accounts, leveraging Procore's products and processes to maximize renewals and expansion, and collaborating with other teams to maintain and expand customer revenue base.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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