Strong Customer Service Skills Jobs in USA

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Looking for Strong Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the USA area.

Database Architect

Company: Jenzabar

Location: USA

Posted Sep 23, 2024

The job posting is for a Database Administrator position that involves creating and maintaining databases, working with development teams, and troubleshooting issues. The ideal candidate should have a strong understanding of SQL and database administration, as well as excellent communication and organizational skills.

Product Support Specialist

Company: Thoropass

Location: USA

Posted Sep 23, 2024

Thoropass is a rapidly expanding company that provides compliance automation platform and expert services to help businesses get and stay compliant. They are looking for a support specialist to join their team remotely, who will provide enterprise-level assistance to their compliance experts and customers.

Senior Director, Security & Compliance

Company: PepperJam

Location: USA

Posted Sep 23, 2024

The text describes the company Partnerize, its values, and job opportunities. It highlights the company's commitment to diversity and inclusion, employee benefits, and its focus on cybersecurity and compliance.

Back-End Engineer

Company: Collaboration.Ai

Location: USA

Posted Sep 23, 2024

CollaborationAi is a software company looking for a talented BackEnd Engineer to join their team. The ideal candidate has strong expertise in developing scalable applications using cloud infrastructure, preferably AWS. The company values innovative thinking and is committed to making a positive impact through their products.

Product Development Specialist

Company: Trafilea

Location: USA

Posted Sep 23, 2024

Trafilea is a dynamic and innovative Tech Ecommerce Group that operates multiple direct-to-consumer brands in the intimate apparel and beauty sectors. They foster a culture of collaboration, innovation, and continuous learning, and are committed to creating high-quality products and services that enhance the customer experience and drive long-term growth.

Senior Paid Search Manager

Company: Achieve

Location: USA

Posted Sep 23, 2024

Achieve is a leading digital personal finance company that helps everyday people move from struggling to thriving by providing innovative personalized financial solutions. The company is looking for a Senior Paid Search Manager to drive its mission forward and impact the lives of everyday people.

Full Stack Engineer

Company: Localize

Location: USA

Posted Sep 23, 2024

Localize is seeking a Full Stack Engineer to join their US-based remote team. The engineer will be responsible for implementing new functionality within Localize's core product, building RESTful APIs, and collaborating with other remote engineers.

Senior Solutions Architect (Post Sales)

Company: Deputy

Location: USA

Posted Sep 23, 2024

The PostSales Solutions Architect role is to work with the Delivery Services organization to ensure delivering solutions to customers within functional and technical constraints. The role involves analyzing business requirements, solving complex system and technological problems, and collaborating with the Project Management team.

Technical Designer Specialist

Company: Trafilea

Location: USA

Posted Sep 23, 2024

Trafilea is a dynamic and innovative Tech Ecommerce Group that operates multiple direct-to-consumer brands in the intimate apparel and beauty sectors. They foster a culture of collaboration, innovation, and continuous learning, and are committed to creating high-quality products and services that enhance the customer experience and drive long-term growth.

Enterprise Sales Engineer

Company: Plaid

Location: USA

Posted Sep 23, 2024

Plaid is a company that aims to empower people to take control of their finances by providing tools and experiences for developers to create financial products. The company is dedicated to building a diverse team and values diversity and inclusion.

Associate Account Manager

Company: Newfront

Location: USA

Posted Sep 22, 2024

Newfront is building the modern insurance experience, reimagining the experience for clients, prospects, and employees, and empowering people for moments that matter. The company is committed to defining the future of the insurance industry while instilling a high-performance culture and promoting wellness.

Front-End Engineer

Company: Collaboration.Ai

Location: USA

Posted Sep 23, 2024

CollaborationAi is a software company looking for a FrontEnd Engineer to join their team. The ideal candidate has experience in ReactJS and TypeScript, and is proactive in designing solutions and identifying potential issues.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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