Strong Customer Service Skills Jobs in USA

605,704 open positions · Updated daily

Looking for Strong Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the USA area.

​​Senior Director - Corporate Security, Health & Safety

Company: Twilio

Location: USA

Posted Sep 23, 2024

Twilio is seeking a Senior Director of Corporate Security to lead the development and implementation of comprehensive security strategies, policies, and procedures to protect the organization and its employees. The role requires a highly experienced and dynamic security leader with a track record of building global physical and corporate security programs.

Senior Privacy Compliance Engineer

Company: Instacart

Location: USA

Posted Sep 23, 2024

Instacart is a company that is transforming the grocery industry by providing a platform for customers to order groceries online and have them delivered to their doorstep. The company is looking for a Senior Privacy Compliance Engineer II to join its Governance, Risk, and Compliance (GRC) team.

Staff, Advanced Analytics, Marketplace

Company: Airbnb

Location: USA

Posted Sep 23, 2024

Airbnb is seeking a Staff Advanced Analytics Product for the Marketplace team. The role involves supporting strategic business and product initiatives through data analysis, experimentation, and statistical modeling.

Full Stack Engineer - Salesforce Integrations

Company: Vivun

Location: USA

Posted Sep 23, 2024

Vivun is a company that provides a technical copilot for sales teams, helping them to secure more technical wins more efficiently. The company is looking for a full stack engineer to design, build, and maintain scalable solutions that integrate with Salesforce.

Sr Data Scientists

Company: phData

Location: USA

Posted Sep 23, 2024

phData is looking for a Sr Data Scientist to design, build, and train algorithms and models to improve business processes. The company offers a remote-first work environment, competitive compensation, and opportunities for professional development.

Product Marketing Manager

Company: Gravotech

Location: USA

Posted Sep 23, 2024

Gravotech is seeking a Product Marketing Manager to join their innovative team in the Mechanical and Industrial Engineering industry. The role involves developing and executing comprehensive marketing strategies, collaborating with product development and sales teams, and analyzing market trends and customer feedback.

Contracts Specialist

Company: Adtalem Global Education

Location: USA

Posted Sep 23, 2024

Walden University is a higher education institution that offers online degree and certificate programs. The Contracts Specialist for Field Experience will work with colleagues to manage field experience programs and negotiate affiliation agreements.

Solutions Engineer

Company: SpryPoint

Location: USA

Posted Sep 23, 2024

SpryPoint is a leading provider of cloud-based solutions for the utility sector, offering advanced billing and customer relationship management tools, as well as powerful analytics and data management capabilities. The company has received a strategic investment from Norwest and is expanding its team to continue increasing market share.

Sr Machine Learning Engineers

Company: phData

Location: USA

Posted Sep 23, 2024

phData is looking for a Machine Learning Engineer to join their team. The role involves designing and creating environments for data scientists, working with customer systems, and deploying machine learning models. The company offers a remote-first work environment, competitive compensation, and opportunities for professional development.

Analytics Engineer II

Company: ActBlue

Location: USA

Posted Sep 23, 2024

ActBlue is a nonprofit that builds tech and infrastructure for Democratic campaigns and progressive causes. They are looking for an Analytics Engineer to provide data and tooling to end users, and the job requires experience with SQL, Git, and collaboration with other engineers.

Technical Project Manager with CMS experience

Company: Outliant

Location: USA

Posted Sep 23, 2024

Outliant is a remote digital product development and startup consulting company that values individual growth, creativity, and teamwork. They are looking to hire a full-time Technical Project Manager to work with a diverse team of creators and engineers.

Sales Engineer

Company: Recharge

Location: USA

Posted Sep 23, 2024

The job posting is looking for a Sales Engineer to help the Revenue teams by resolving technical challenges and driving solutions. The role requires strong problem-solving skills, communication, and presentation skills. The ideal candidate should have a strong foundation in problem-solving, ecommerce, and REST APIs, and be able to work collaboratively with sales teams and merchants.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

Related Pages