Strong Customer Service Skills Jobs in USA

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Looking for Strong Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the USA area.

Senior Manager of CRM & Lifecycle Marketing

Company: Thistle

Location: USA

Posted Sep 23, 2024

The Senior Manager of CRM amp Lifecycle Marketing is responsible for maximizing customer engagement across owned marketing channels. The ideal candidate will have experience with strategizing and executing marketing automation, segmentation, and complex workflow builds to drive customer growth, purchase, referral, retention, and winback.

Hubspot Operations Specialist

Company: Grow Therapy

Location: USA

Posted Sep 23, 2024

Grow Therapy is looking for a Hubspot Operations Specialist to build out their Sales Ops function. The role involves troubleshooting workflows, building automations, and refining sales processes. The ideal candidate has experience working in high-volume sales organizations and is Hubspot certified.

Microsoft Security Accelerator Engineer

Company: Pax8

Location: USA

Posted Sep 23, 2024

The Microsoft Security Accelerator Engineer is responsible for supporting partners through the partner journey, conducting product demonstrations, and providing onboarding implementation. They must have strong technical skills, social prowess, and a genuine passion for customer service.

Enterprise Account Manager

Company: TeamSnap

Location: USA

Posted Sep 23, 2024

TeamSnap is a sports and communication platform dedicated to taking the work out of play in youth sports. They are seeking an experienced and motivated Enterprise Account Manager to oversee and nurture relationships with governing bodies, large leagues, and associations.

Business Analyst - Contact Center

Company: Adtalem Global Education

Location: USA

Posted Sep 23, 2024

The job description is for a Business Analyst Contact Center position at Walden University, which involves supporting multiple systems and processes, providing reports, and working with technical teams. The ideal candidate should have experience in higher education, strong communication skills, and knowledge of project management principles.

Director of Field Marketing & ABM

Company: StackAdapt

Location: USA

Posted Sep 23, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. They are looking for an experienced leader to join their team as Director of Field Marketing and ABM. The ideal candidate brings prior leadership experience in ad tech, enterprise marketing, and ABM.

Director - Leadership Development

Company: MyFitnessPal

Location: USA

Posted Sep 23, 2024

The job posting is for a Director of Leadership Development at MyFitnessPal. The role involves shaping and driving the strategy for leadership development, collaborating with senior management, and identifying and developing emerging leaders. The job requires a master's degree and experience in leadership and organizational development.

Senior Customer Success Manager

Company: Rackspace

Location: USA

Posted Sep 23, 2024

The job description is for a service delivery manager who will be responsible for managing the delivery of contracted services to clients, ensuring that service level agreements and key performance indicators are met or exceeded. The role requires strong organizational skills, creative problem-solving, and excellent communication skills.

Sr. Software Engineer (Backend)

Company: Nava

Location: USA

Posted Sep 23, 2024

Nava is a consultancy and public benefit corporation working to make government services simple, effective, and accessible to all. They work with government agencies to improve how people apply for benefits, navigate their healthcare, and more. The company is committed to diversity, equity, and inclusion, and offers a range of benefits and perks to its employees.

Director of People & Culture

Company: Ghcorps

Location: USA

Posted Sep 23, 2024

Global Health Corps is a non-profit organization that aims to build a network of next-generation leaders committed to transforming health systems. The organization is seeking a Director of People and Culture to oversee its HR services and lead its people strategy.

Data Analyst - Axios Intelligence

Company: Axios

Location: USA

Posted Sep 23, 2024

Axios is hiring a Data Analyst to support the growth of Axios Intelligence. The ideal candidate has experience in survey research, data analysis, and messaging strategy. The role requires strong analytical skills, excellent communication skills, and a passion for Axios.

Customer Success Engineer

Company: Quantum Metric

Location: USA

Posted Sep 23, 2024

Quantum Metric is a company that values diversity, inclusivity, and employee empowerment. They offer a range of benefits, including flexible work environments, professional development opportunities, and a collaborative culture.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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