Strong Customer Service Skills Jobs in USA

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Looking for Strong Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the USA area.

Staff Software Engineer - Transactional Storage Services

Company: Airbnb

Location: USA

Posted Sep 22, 2024

The text describes a job opening for a software engineer at Airbnb, responsible for designing and operating a new source of truth database. The role requires expertise in distributed systems, cloud providers, and collaboration skills.

Growth Marketing Manager

Company: Khealth

Location: USA

Posted Sep 22, 2024

K Health is a venture-backed startup that aims to provide higher quality healthcare at more affordable costs using AI. They are looking for a Growth Marketer to join their team in NYC and offer competitive compensation and benefits.

Head of Legal

Company: brightwheel

Location: USA

Posted Sep 22, 2024

Brightwheel is a technology company that aims to provide high-quality early education for every child. They are looking for a Head of Legal to join their team, and the job description includes responsibilities such as building trusted advisor relationships, creating and improving legal processes, and engaging in contract review and negotiation.

Sr. Back End Engineer

Company: Pear

Location: USA

Posted Sep 22, 2024

Manta Cares is a healthcare technology startup that aims to make healthcare more accessible and manageable for patients and caregivers. The company is founded and run by cancer patients, survivors, caregivers, and oncologists, and is funded by top-tier venture funds. The role of Senior BackEnd Engineer is to shape the company's product and drive its technology to new heights.

Senior Value Engineer - FinOps & Spend Analytics

Company: Snowflake

Location: USA

Posted Sep 22, 2024

Snowflake is seeking a Senior Value Engineer to join their FinOps and Spend Analytics team. The ideal candidate has analytical skills, proficiency in Excel, SQL, and Python, and experience in financial planning and analysis, business consulting, or consultative sales.

Corporate Counsel

Company: JustAnswer

Location: USA

Posted Sep 22, 2024

JustAnswer is a San Francisco-based company that helps people by connecting them with verified experts. The company is growing rapidly and is looking for a Corporate Counsel to support its business teams. The role involves providing risk-adjusted advice, monitoring legal and regulatory changes, and building a global litigation and regulatory function.

Sales Recruiter

Company: Newfront

Location: USA

Posted Sep 22, 2024

Newfront is building the modern insurance experience, reimagining the experience for clients, prospects, and employees, and empowering people for moments that matter. The company is a leading techenabled brokerage with a strong culture of wellness and a mission to define the future of the insurance industry.

Senior Accounting Manager

Company: Apollo

Location: USA

Posted Sep 22, 2024

Apollo is looking for a Senior Accounting Manager to join their team. The role involves building and scaling an accounting organization, working closely with other teams, and driving operational excellence. The company offers competitive compensation, equity, and benefits.

Lead Physician, Oscar Primary Care

Company: Oscar

Location: USA

Posted Sep 22, 2024

Oscar Medical Group is hiring a Lead Physician to join their Primary Care team. The role involves delivering quality care to patients, overseeing a team of APPs, and supporting strategic initiatives. The job offers a competitive salary, benefits, and a remote work-from-home option.

DevOps Engineer

Company: Blue Tiger

Location: USA

Posted Sep 22, 2024

Blue Tiger is looking for an experienced DevOps engineer to join their team. The role involves supporting the Office of Personnel Management in their mission to provide timely and accurate retirement benefits. The company values diversity and inclusion and encourages all interested candidates to apply.

Senior Backend Engineer - Growth Virality

Company: Mercury

Location: USA

Posted Sep 22, 2024

The text describes the importance of the trim tab in aviation and the company Mercury's commitment to crafting an exceptional banking experience for startups. It also highlights the company's focus on innovation and its desire to create lovable products that rescue customers from frustrating industry tools.

Sr. Technical Program Manager

Company: CIQ

Location: USA

Posted Sep 22, 2024

CIQ is seeking a Senior Technical Program Manager to join their team. The ideal candidate has a strong technical background, exceptional project management skills, and a passion for shipping amazing products.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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