Strong Customer Service Skills Jobs in USA

605,704 open positions · Updated daily

Looking for Strong Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the USA area.

Senior Software Engineer

Company: Veho

Location: USA

Posted Sep 22, 2024

Veho is a company that is revolutionizing the post-purchase experience by building a new logistics infrastructure and creating opportunities for brands to engage with customers. The company is looking for a Senior Software Engineer to develop software to support its consumer experience.

Senior UX Researcher

Company: Speechify

Location: USA

Posted Sep 22, 2024

Speechify is seeking a Senior UX Researcher to join their team. The ideal candidate will have experience in UX research, excellent communication skills, and the ability to collaborate with cross-functional teams. The role involves leading research initiatives, developing research strategies, and synthesizing findings to drive product and design decisions.

Technical Program Manager

Company: refurbed

Location: USA

Posted Sep 22, 2024

The company is looking for a Senior Technical Program Manager to oversee the planning, execution, and delivery of critical and strategic programs. The role requires a proven track record of delivering business results, leading by influence, and working with cross-functional teams. The company values a healthy work-life balance, offers flexible working arrangements, and provides opportunities for personal and professional development.

Technical Account Manager - Partnerships

Company: Plaid

Location: USA

Posted Sep 22, 2024

Plaid is a company that aims to empower people to take control of their finances by providing tools and experiences for developers to create their own products. The company is looking for a Technical Account Manager to work with its most strategic partners and help them achieve their goals.

Senior Account Executive

Company: SOULCHI

Location: USA

Posted Sep 22, 2024

The job posting is for a Senior Account Executive position at SOULCHI, a startup that aims to make a positive impact on the world. The role involves selling innovative SaaS software solutions to various clients, and the company offers a competitive commission structure and equity incentives.

Account Manager

Company: Newfront

Location: USA

Posted Sep 22, 2024

Newfront is building the modern insurance experience, reimagining the experience for clients, prospects, and employees, and empowering people for moments that matter. The company values balanced lives, wellness, and professional development, and is committed to defining the future of the insurance industry.

Technical Account Manager - Enterprise

Company: Plaid

Location: USA

Posted Sep 22, 2024

Plaid is a company that aims to empower people to take control of their finances by providing tools and experiences for developers to create their own products. The company is looking for a Technical Account Manager to work with their largest and most strategic customers in the Enterprise segment.

Senior Commissions Accountant

Company: Teleport

Location: USA

Posted Sep 22, 2024

Teleport is a company that helps companies stay secure while moving fast. They provide a modern infrastructure access platform that improves the efficiency of engineering teams and fortifies infrastructure against bad actors or errors. They are looking for a Senior Commissions Accountant to join their Finance team.

Product Design

Company: Figma

Location: USA

Posted Sep 22, 2024

Figma is hiring a Product Designer to own impactful projects, work collaboratively with the design team, and develop skills. The role requires proficiency in visual design, interaction design, and shipping projects with strong product strategy and visual design.

Account Manager

Company: QuinStreet

Location: USA

Posted Sep 22, 2024

The job posting is for a client management role in the insurance category team, requiring analytical, detail-oriented, and resourceful individuals with experience in client management and marketing. The role involves managing client relationships, analyzing data, and developing marketing strategies.

Senior Onboarding Manager

Company: brightwheel

Location: USA

Posted Sep 22, 2024

Brightwheel is a technology brand in early education, aiming to provide high-quality education for every child. They are seeking a customer success leader to lead the onboarding team, with a focus on improving early education.

Lead Product Designer

Company: Letterhead

Location: USA

Posted Sep 22, 2024

Letterhead is a venture-backed scaleup company that is looking for a Lead Product Designer to spearhead the design efforts across their platform. The company values diversity and is an equal opportunity employer.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

Related Pages