Strong Customer Service Skills Jobs in USA

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Looking for Strong Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the USA area.

Senior STDM Statistical Programmer - Consultant-Vaccines

Company: ClinChoice

Location: USA

Posted Sep 22, 2024

ClinChoice is a global full-service CRO searching for a Senior SDTM Programmer Consultant to join one of their clients. The role involves creating SDTM deliverables for analysis and reporting, and working with project teams to ensure high-quality submissions.

Analytics Engineer

Company: Scribd

Location: USA

Posted Sep 22, 2024

Scribd is a company that values its employees and offers a range of benefits and perks. The company is looking for a highly motivated and technically adept individual to join its business strategy and analytics team.

Field Marketing Manager

Company: Level AI

Location: USA

Posted Sep 22, 2024

Level AI is a Series C startup that revolutionizes customer engagement by transforming contact centers into strategic assets. The company leverages advanced technologies to extract deep insights from customer interactions and empowers organizations to enhance customer experience and drive growth.

Director - Events & Experiences

Company: Black & White Zebra

Location: USA

Posted Sep 22, 2024

The job posting is for a Director of Events and Experiences at Black and White Zebra, a rapidly growing media tech company. The ideal candidate has experience in event management, leadership, and team building, and is responsible for conceptualizing, planning, and executing events for senior executives in the tech and media industries.

Sales Operations Manager

Company: AffiniPay

Location: USA

Posted Sep 22, 2024

The job description is for a Sales Operations Manager who will work cross-functionally to define and drive strategic projects that support revenue growth. The ideal candidate has expertise in Salesforce, excellent communication skills, and a natural curiosity to learn and challenge the status quo.

Sr. Staff/Principal Content Designer

Company: Wealthfront

Location: USA

Posted Sep 22, 2024

Wealthfront is looking for a senior staff content designer to join the Wealthfront Design team. The role involves developing the strategy, vision, and language for a new line of business, working closely with cross-functional leaders, and mentoring other content designers.

Director - Legal Operations

Company: Coursera

Location: USA

Posted Sep 22, 2024

The job overview describes a senior role in the legal and compliance department of Coursera, responsible for managing legal operations, developing processes, and improving efficiency. The role requires experience in legal operations, collaboration, and technology skills.

Paid Media Marketing Manager

Company: HubSpot

Location: USA

Posted Sep 22, 2024

HubSpot is looking for a Paid Media Manager to join their inhouse paid media team. The ideal candidate has a hands-on attitude and analytical mindset with direct experience in executing paid advertising campaigns.

Applications Manager/Technical Manager

Company: Dynamo Technologies

Location: USA

Posted Sep 22, 2024

The job description is for an Applications Manager position at Dynamo Technologies, a full lifecycle digital transformation company. The job involves managing and maintaining digital preservation systems, troubleshooting technical issues, and implementing security patches. The required skills include experience with Java development, Ruby, Python, and Azure cloud administration.

Contributing Faculty Master of Nursing - Nurse Practitioner

Company: Adtalem Global Education

Location: USA

Posted Sep 22, 2024

Walden University is a pioneer in student-centered distance education, offering advanced degrees online to professionals. The university is dedicated to high academic standards and helping students make a difference in their professions, organizations, and communities.

Vice President Digital Sales - AWS

Company: TTEC Digital

Location: USA

Posted Sep 22, 2024

The job posting is for a Vice President of Digital Sales at TTEC Digital, a recognized leader in delivering Customer Experience (CX) solutions on AWS. The ideal candidate will have a strong background in contact center and customer experience sales, with a deep understanding of Amazon Connect and related AWS services.

Billing Specialist

Company: AffiniPay

Location: USA

Posted Sep 22, 2024

AffiniPay is looking for a Billing Specialist to ensure billing accuracy and completeness. The ideal candidate will have a solid billing background and experience working in a high-growth environment. The role involves preparing and processing invoices, updating customer accounts, and leading efforts to automate processes.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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