Strong Customer Service Skills Jobs

1,808,918 open positions · Updated daily

Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโ€‘driven chatbots, and dataโ€‘rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.

Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.

Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.

Health Scientist

Company: Guidehouse

Location: USA

Posted Dec 17, 2025

This job posting describes a Health Scientist role with responsibilities in HIV research and program management, offering competitive compensation and a comprehensive benefits package including medical insurance, retirement plans, and flexible work arrangements. The position requires specific qualifications and provides details about application processes and company policies.

Caregiver Elderly Support

Company: RYZ Labs

Location: Los Angeles

Posted Dec 17, 2025

This job posting outlines a caregiver role at RYZ Labs, detailing responsibilities like providing hands-off care, medication reminders, and home safety supervision. It lists requirements such as age, experience, and communication skills, while also describing RYZ Labs as a startup studio focused on innovation and remote teamwork.

Physical Therapist

Company: RYZ Labs

Location: Arizona

Posted Dec 17, 2025

This job posting outlines a Physical Therapist role at RYZ Labs, detailing responsibilities like patient care, treatment planning, and collaboration with healthcare teams. It highlights requirements such as licensure, clinical experience, and technical skills, while also describing RYZ Labs' mission as a startup studio focused on innovation and employee growth in a remote, distributed work environment.

Simulation Software Engineer (Associate or Experienced) (Virtual)

Company: Boeing

Location: Remote

Posted Dec 17, 2025

Boeing seeks a Simulation Software Engineer to develop high-fidelity Unreal Engine applications for aircraft simulations, requiring expertise in C++ and Blueprints, with competitive pay and benefits.

Khmer US based Medical Translators needed

Company: LILT (Production)

Location: San Francisco

Posted Dec 17, 2025

LILT is revolutionizing global communication through AI-driven translation solutions, partnering with major enterprises and focusing on accessibility, quality, and innovation. The company emphasizes collaboration, technological advancement, and equal opportunity in its mission to transform language barriers.

Principal Software Engineer - AI/ML

Company: Insight

Location: USA

Posted Dec 17, 2025

This job posting highlights a Principal Data Scientist role at Insight, emphasizing remote flexibility, a strong company reputation, and career growth opportunities within a supportive and inclusive environment.

Senior Manager - Revenue Transformation

Company: Figma

Location: USA

Posted Dec 17, 2025

This job description outlines a Senior Revenue Transformation Manager role at Figma, requiring leadership of cross-functional initiatives to optimize revenue processes. The position involves system design, compliance strengthening, and driving automation across quotetocash lifecycle. It emphasizes experience with SaaS operations, Salesforce, and ERP platforms, while offering competitive compensation, equity, and benefits including remote work flexibility.

Senior Backend Engineer - Client integrations

Company: Kalepa

Location: USA

Posted Dec 17, 2025

This job posting highlights a competitive salary range of $170k-$210k, equity options, and benefits like 20 days of PTO. It emphasizes working with a global team on impactful projects, opportunities for growth, and a collaborative environment with clear career development paths.

Software Engineer 5 - TV Client Foundations

Company: Netflix

Location: USA

Posted Dec 17, 2025

The text highlights Netflix's commitment to creating exceptional TV experiences, emphasizing team collaboration, innovation, and diverse values. It outlines job opportunities with focus on technical expertise, scalability, and a supportive work culture.

Chef de projet Intelligence Artificielle H/F - IBM Client Innovation Center - Strasbourg

Company: IBM

Location: STRASBOURG, FR

Posted Dec 17, 2025

The text highlights IBM Consulting's focus on innovation, collaboration with global clients, and career growth opportunities. It emphasizes technical expertise, project management in AI, and a culture of continuous learning and impactful solutions.

Executive Underwriter - Programs

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 17, 2025

The job description highlights a role involving underwriting expertise, collaboration with cross-functional teams, and developing profitable business relationships. It emphasizes growth opportunities, company culture, and competitive compensation while outlining qualifications and responsibilities for an Executive Underwriter position.

Managing Consultant, Life Sciences Technology Consulting – Commercial

Company: Guidehouse

Location: USA

Posted Dec 17, 2025

This job posting outlines a Technology Consulting role with responsibilities in project management and client collaboration, requiring experience in biopharma and healthcare. It highlights competitive compensation, comprehensive benefits, and opportunities for professional growth.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

Related Pages