Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Apptio FinOps Consultant - IBM UK
Company: IBM
Location: London, GB
Posted Dec 17, 2025
The role involves guiding customers through cloud spending management using IBM Apptio tools, requiring expertise in FinOps and cloud platforms. The position offers growth opportunities and a collaborative environment with benefits like health insurance and parental leave.
Application Developer - Cloud Fullstack
Company: IBM
Location: Giza, EG
Posted Dec 17, 2025
IBM Consulting offers career growth through collaborative projects with leading companies, focusing on hybrid cloud and AI. The role involves fullstack development with mentorship and teamwork, emphasizing innovation and technical expertise.
Cross HW BPS-P IBM CAA
Company: IBM
Location: Praha, CZ
Posted Dec 17, 2025
IBM's Global Sales role emphasizes collaboration, innovation, and career growth, with responsibilities focused on partner success and revenue growth in Central Asia and Azerbaijan.
Project Governance Auditor
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 17, 2025
IBM Consulting offers a role with opportunities for professional growth, client collaboration, and innovation in technology. The position emphasizes skills development, impactful projects, and long-term career advancement through mentorship and strategic partnerships.
Senior Software Developer Lead - Post Si Validation Tools Development
Company: IBM
Location: BANGALORE, IN
Posted Dec 17, 2025
The text highlights the India Systems Development Lab's contributions to technology innovation and its focus on advanced development models. It outlines job responsibilities requiring expertise in software development, firmware, and system verification, emphasizing leadership and technical skills.
C/C++ Software Developer (Telecom Domain)
Company: IBM
Location: Dallas, US
Posted Dec 17, 2025
This text describes a software developer role at IBM Consulting, focusing on modernizing legacy systems, collaborating with global clients, and leveraging technology platforms to drive innovation in hybrid cloud and AI solutions. The position emphasizes technical expertise in CC++, PLSQL, and UNIX/Linux scripting, with responsibilities spanning analysis, migration, and performance optimization.
Data Scientist - Advanced Analytics - IBM France H/F
Company: IBM
Location: Bois Colombes Cedex, FR
Posted Dec 17, 2025
This text describes a job role requiring advanced data analysis skills, proficiency in programming languages like Python, and expertise in tools such as Pandas and Matplotlib. It emphasizes a master's degree, bilingual abilities, and experience with AI and agile methodologies.
Package Consultant-SAP BTP
Company: IBM
Location: Mumbai, IN
Posted Dec 17, 2025
This text describes a career opportunity at IBM Consulting focusing on hybrid cloud and AI solutions, emphasizing collaboration, innovation, and professional growth. It outlines technical responsibilities involving SAP BTP, integration tools, and DevOps practices, while highlighting the importance of expertise in SAP technologies and full-stack development.
Application Developer-SAP ABAP HANA
Company: IBM
Location: BANGALORE, IN
Posted Dec 17, 2025
IBM Consulting offers career growth through hybrid cloud and AI projects, emphasizing collaboration, innovation, and technical expertise in SAP development. The role involves end-to-end feature development, stakeholder collaboration, and continuous learning, with a focus on long-term career development and client impact.
Analyste technico-fonctionnel Banque H/F - IBM Client Innovation Center - Val de Fontenay
Company: IBM
Location: Bois Colombes Cedex, FR
Posted Dec 17, 2025
The text promotes IBM Consulting's career opportunities, emphasizing collaboration with global clients, innovation in cloud and AI, and professional growth through technical expertise and strategic partnerships.
Security Specialist Intern - Infrastructure Security
Company: IBM
Location: Giza, EG
Posted Dec 17, 2025
The text promotes IBM Consulting's career opportunities emphasizing long-term client relationships, hybrid cloud/AI expertise, and innovative solutions. It outlines role responsibilities focused on cybersecurity and compliance, along with required technical skills in programming, cloud platforms, and infrastructure tools.
Package Consultant-Workday Absence, Time Tracking, Payroll
Company: IBM
Location: Kolkata, IN
Posted Dec 17, 2025
This role involves working in IBM's delivery centers to support infrastructure in industries like transportation and healthcare. Responsibilities include Workday implementation, legacy data conversion, and client collaboration. Required skills include Workday certification and strong analytical abilities.