Strong Customer Service Skills Jobs

1,808,918 open positions · Updated daily

Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโ€‘driven chatbots, and dataโ€‘rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.

Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.

Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.

Software Python Engineer (GPU Cloud)

Company: Gcore

Location: Poland,Serbia,Lithuania,Georgia,Cyprus

Posted Dec 17, 2025

Gcore is a global leader in cloud and edge infrastructure, offering opportunities to work on AI and security solutions with competitive benefits and a collaborative environment.

Financial Analyst FP&A

Company: VSP Vision

Location: USA

Posted Dec 17, 2025

The text describes a financial analyst role requiring skills in accounting, budgeting, and data analysis. It outlines job responsibilities, qualifications, and compensation details while mentioning employment policies and benefits.

2026 Digital Organizers

Company: Empower Project

Location: USA

Posted Dec 17, 2025

Empower Project's digital organizing tools have proven highly effective, boosting voter turnout significantly. The company is expanding rapidly, seeking Digital Organizers to support their growth and community mobilization efforts.

Member of Technical Staff Atlas

Company: Anchorage Digital

Location: United States

Posted Dec 17, 2025

Anchorage Digital promotes itself as a leading crypto platform for institutions, emphasizing innovation, security, and growth opportunities. The company highlights its mission to improve digital asset liquidity and reduce counterparty risk while fostering a collaborative, inclusive workplace culture.

Integrated Payments Lead

Company: Blackbaud

Location: USA

Posted Dec 17, 2025

This job description outlines the responsibilities of an Integrated Payments Lead, including driving adoption of payment solutions, collaborating cross-functionally, and contributing to product evolution. It details required qualifications and highlights Blackbaud's remote-first work culture and commitment to diversity.

Senior Security Engineer

Company: Loft Orbital Solutions

Location: Golden, CO or San Francisco

Posted Dec 17, 2025

Loft Orbital is revolutionizing space access with reliable satellites and end-to-end mission solutions. The Senior Security Engineer role emphasizes DevSecOps, automation, and security maturity while offering competitive benefits, global collaboration, and opportunities to contribute to space missions.

Data Software Solution Architect

Company: Guidehouse

Location: USA

Posted Dec 17, 2025

This job posting describes a Data Software Solution Architecture Engineer role in the IT ArchitectureCloud field with up to 10% travel required. The position involves designing scalable software solutions for biopharma clients, collaborating with cross-functional teams, and ensuring compliance with industry standards. Key responsibilities include cloud platform integration, microservices architecture, and DevOps practices. The role requires a bachelor's degree, 5+ years of experience, and expertise in cloud technologies. The company offers competitive compensation, a comprehensive benefits package, and career development opportunities.

VP - Strategic Planning (Pharma Agency Experience Required)

Company: EVERSANA

Location: USA

Posted Dec 17, 2025

EVERSANA INTOUCH® is a global marketing agency focused on improving patient lives through innovative solutions. They emphasize diversity, inclusion, and strategic planning, offering competitive salaries and a collaborative work environment.

Customer Success Team Manager | B2C

Company: Docplanner

Location: Brazil

Posted Dec 17, 2025

Doctoralia, a global healthcare platform, seeks a Customer Success Team Manager to lead a high-performance team. The role involves strategic leadership, cross-functional collaboration, and driving customer satisfaction. The company offers competitive benefits, including remote work options, comprehensive insurance, and stock options.

2026 Mobilizer Recruitment & Support Staff

Company: Empower Project

Location: USA

Posted Dec 17, 2025

Empower Project is seeking a Mobilizer Payment Processing & Support Staff for a full-time remote role from February 2026 to November 2026. The position involves managing payment discrepancies, training associates, and supporting relational organizing programs that have demonstrated significant success in boosting voter turnout. The role offers a salary of $4750/month, health insurance, and opportunities to work with impactful initiatives focused on expanding electoral participation through innovative technology.

Data Engineer - Life Sciences Technology Solutions

Company: Guidehouse

Location: USA

Posted Dec 17, 2025

This job posting seeks a Data Engineer in Life Sciences with experience in data pipelines and cloud technologies. The role involves designing systems for biopharma clients, with a competitive salary range of $113k-$188k and comprehensive benefits including medical insurance, retirement plans, and professional development opportunities.

Full Stack Developer - Life Sciences Technology Solutions

Company: Guidehouse

Location: USA

Posted Dec 17, 2025

This job posting outlines a Full Stack Developer role in Life Sciences Technology Solutions, emphasizing responsibilities like designing web applications, collaborating with data engineers, and delivering secure frontend interfaces. It details required skills, benefits including competitive compensation and a comprehensive rewards package, and highlights a supportive workplace environment.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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