Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Package Consultant-SAP FIN FI
Company: IBM
Location: Ahmedabad, IN
Posted Dec 17, 2025
This role involves collaborating with clients on SAP FI implementation, leading projects, and ensuring technical expertise. Requirements include a bachelor's degree and 3 years of SAP experience, with preferred skills in Controlling.
Agentic AI - Student Position-Research Lab
Company: IBM
Location: Multiple Cities
Posted Dec 17, 2025
IBM's research lab in Israel is seeking exceptional students to contribute to cutting-edge AI research, focusing on LLM-based agentic workflows and code-based solutions. The role offers hands-on experience with AI platforms and collaboration in global teams, requiring strong programming skills and a passion for generative AI.
Quote to Cash Professional-Korean
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 17, 2025
This role offers an exciting opportunity to join a global team supporting sellers in presales activities, with a focus on innovation and long-term growth. Responsibilities include optimizing proposals, managing client relationships, and ensuring business objectives are met through structured processes.
IT Project Manager & Scrum Master
Company: IBM
Location: Aarhus, DK
Posted Dec 17, 2025
IBM seeks an IT Project Leader/Scrum Master to drive innovation and deliver tech solutions. The role involves managing projects, collaborating with teams, and ensuring client satisfaction. Benefits include professional growth, training, and a supportive work environment.
ServiceNow Architect
Company: IBM
Location: London, GB
Posted Dec 17, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI solutions for innovative companies. The role involves defining technical requirements, driving projects, and providing advisory on ServiceNow roadmaps. Required expertise includes ServiceNow development, technical leadership, and experience with ITOM/ITSM platforms. The position emphasizes collaboration, client impact, and digital transformation.
Digital Asset Senior Product Manager
Company: IBM
Location: Boeblingen, DE
Posted Dec 17, 2025
This job description seeks a visionary Digital Asset Senior Product Manager to lead strategy and innovation in digital finance, focusing on self-custody, stablecoins, and tokenization. The role emphasizes global impact, cross-functional collaboration, and industry leadership, requiring expertise in blockchain protocols and enterprise solutions.
Data Engineer - Data Platforms - Junior
Company: IBM
Location: NO City, BR
Posted Dec 17, 2025
The text describes a job role at IBM Consulting involving technical expertise in Python, PySpark, Pandas, and SQL/ETL tools. It outlines responsibilities, educational requirements, and preferred technical experience for positions in client innovation centers and delivery centers.
Senior Consultant - SAP S/4HANA SCM MM (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 17, 2025
The text describes a career opportunity in IBM Consulting, emphasizing collaboration with global clients, expertise in SAP technologies, and professional growth. It outlines role responsibilities, required education, and technical skills needed for the position.
Infrastructure Specialist-System Administration
Company: IBM
Location: Chennai, IN
Posted Dec 17, 2025
The text promotes IBM Consulting's career opportunities, emphasizing collaboration, innovation, and growth in hybrid cloud and AI solutions. It highlights technical expertise, client impact, and professional development while outlining role responsibilities and required skills.
Process Associate Order Management - Health Care (Voice)
Company: IBM
Location: Gurgaon, IN
Posted Dec 17, 2025
This role involves collaborating with clients on digital transformation projects, focusing on order management and customer support. It requires a bachelor's degree, healthcare experience, and strong communication skills in a supportive, growth-oriented environment.
Application Developer-Hybrid Cloud Manage
Company: IBM
Location: Jakarta, ID
Posted Dec 17, 2025
This job description outlines a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with clients, technical expertise in cloud platforms, and DevOps tools. It highlights opportunities to drive innovation and impact through scalable application development and strategic partnerships.
Quality Engineer Intern - Fullstack
Company: IBM
Location: Giza, EG
Posted Dec 17, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration, innovation, and professional growth. It outlines technical requirements and responsibilities involving test automation, cross-functional teamwork, and continuous improvement in Agile environments.