Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Application Developer-Oracle Cloud Middleware
Company: IBM
Location: Kolkata, IN
Posted Dec 17, 2025
This role involves working with clients on hybrid cloud and AI projects, emphasizing collaboration, career growth, and technical expertise. Required skills include ODI, Oracle databases, and API integration, with opportunities for innovation and development.
Recruteur, Bromont
Company: IBM
Location: BROMONT, CA
Posted Dec 17, 2025
The text outlines a job description for a recruitment specialist role, detailing responsibilities such as end-to-end recruitment processes, collaboration with hiring managers, required skills like bilingualism and organizational abilities, and preferred experience in high-volume recruitment. It emphasizes strategic planning, candidate sourcing, and team coordination.
Instructional Designer
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 17, 2025
IBM Consulting offers a dynamic role with opportunities for professional growth, innovation, and collaboration on global projects, emphasizing learning and impactful client solutions.
Full stack Software Developer – Product Development
Company: IBM
Location: BANGALORE, IN
Posted Dec 17, 2025
This job description outlines a Fullstack Software Developer role involving full-stack development, collaboration with cross-functional teams, and technical expertise in modern frameworks and cloud technologies. It emphasizes engineering excellence, agile practices, and contributions to product innovation.
FullStack Developer (AWS)
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 17, 2025
This role offers opportunities to work in IBM's innovation centers, contributing to hybrid cloud and AI solutions for global clients. Responsibilities include software development, problem-solving, and collaboration with industry leaders. Required skills involve cloud computing, code analysis tools, and system design, with a focus on innovation and career growth.
Security Consultant - GRC Lead
Company: IBM
Location: Mumbai, IN
Posted Dec 17, 2025
This text describes a career in IBM Consulting focused on SOC governance, risk management, and compliance. It emphasizes collaboration with clients, technical expertise in security frameworks, and opportunities for career growth through strategic roles in risk assessment and audit management.
Application Developer Intern
Company: IBM
Location: BANGKOK, TH
Posted Dec 17, 2025
IBM's internship program emphasizes innovation, career growth, and technical development through mentorship and real-world projects. The role offers opportunities to work on impactful client projects, enhance skills, and contribute to transformative technology solutions in a supportive learning environment.
Order to Cash Analyst
Company: IBM
Location: Heredia, CR
Posted Dec 17, 2025
The job requires managing financial operations, customer service, and process improvements with a bachelor's degree and relevant experience. It emphasizes collaboration between hiring managers and recruiters to create clear job descriptions while maintaining operational efficiency and stakeholder engagement.
Quality Engineer-Automation
Company: IBM
Location: Chennai, IN
Posted Dec 17, 2025
IBM Consulting offers career growth through collaboration on hybrid cloud and AI projects, emphasizing innovation and skill development with strong technical and communication requirements.
Infrastructure Specialist-AWS Platform
Company: IBM
Location: BANGALORE, IN
Posted Dec 17, 2025
IBM Consulting offers career growth through client collaboration on hybrid cloud and AI projects, emphasizing innovation and technical expertise with opportunities for professional development and impactful solutions.
Senior DevOps Developer
Company: IBM
Location: BANGALORE, IN
Posted Dec 17, 2025
IBM seeks a Senior DevOps Engineer to contribute to cloud infrastructure innovation, emphasizing growth, collaboration, and expertise in cloud technologies. The role offers opportunities to drive impactful projects and work with cutting-edge tools.
Package Consultant-Workday Benefits & Compensation
Company: IBM
Location: BANGALORE, IN
Posted Dec 17, 2025
This text describes a career opportunity in IBM Consulting, emphasizing collaboration with global clients, hybrid cloud and AI initiatives, and the implementation of Workday systems. It outlines responsibilities such as aligning business requirements, conducting workshops, and supporting client projects, while highlighting required certifications and skills.